Hannah E. Email & Phone Number

Wiltshire, England, United Kingdom

Trowbridge, Wiltshire, United Kingdom

• Processing supplier invoices through the Council’s financial payment system. Matching invoices to the relevant purchase order. Decide on appropriate action required where invoices do not meet procedures, for instance, if an invoice can be processed when the value is higher than the purchase order value.• Process and monitor other automated mass payments that feed into the council’s financial payment system.• To check and process petty cash/imprest accounts and corporate procurement card returns. Verify that payments made are appropriate, including the treatment of VAT.• Work with the council’s suppliers, partner organisations and council services and officers to ensure payments are made on time and decide when payments need to be made urgently, taking into account the consequences of delaying payment, including impact on the suppler and maintaining the supply of goods and services to the council.• Monitor, chase up and help resolve invoices in dispute and work with payees and council services to resolve disputes and make the agreed payment. • Process the daily payment runs to suppliers and individuals, taking responsibility for the submission of BACS files and production, printing and sending of cheques.• Resolve with services, the council’s banking provider or payees failed BACs or cheque payments Reissue or cancel the payments as required. Post relevant transactions required to ensure the correct transactions are posted in the general ledger, missed transactions could jeopordise clients care arrangements.• Create and maintain SAP master data for new and existing suppliers. This includes checks to ensure that requests are genuine for fraud prevention.• Liaise with payees over the resolution of outstanding invoices/payments and to be responsible for delaying the release of payment pending accurate documentation if appropriate.• Support and advise council colleagues and members on appropriate procedures and procurement processes.

Hilperton, Wiltshire, United Kingdom

⦁ Work within a team, supporting colleagues and attending team meetings, recording and sharing information appropriately and confidentially.⦁ Liaising closely with Wiltshire Council, having regular contact with parents and care professionals such as SALT, Doctors, Epilepsy Consultants, and Social Workers.⦁ Organize and provide appropriate support for service users preparing to move on to greater independence, including support through the move and resettlement into their new home. ⦁ Completing in-depth documentation such as petty cash sheets, social leave forms, medication errors, monthly and annual reviews, weekly updates, PCR meetings, incident reports, health action plans, signing in medication deliveries, safeguarding, and transferring information onto excel. ⦁ Updating and creating risk assessments, guidelines, meal planners, activity planners, and care plans. Maintaining written documents such as daily reports, skin maps, MAR charts, achievements logs, communication logs. Supporting and managing epileptic seizures, and recording the correct documentation and following specific protocols.⦁ Being highly organized and timekeeping, remaining calm in stressful or intense challenging behaviors, learning the functions behind behaviors and what outcome was achieved.⦁ Adapting yourself to support different service users in their preferred method, using sign language, verbal communication, symbols and pictures to communicate. Promoting independence, dignity, freedom, and choice. Using a person-centered approach to set goals for the service users to improve their quality of life.⦁ Providing high standards of person-centered care and support to adults with autism, learning disabilities, complex needs, and challenging behaviors. Being attentive, inspiring and supporting service users to achieve more and being resilient and managing very challenging behaviors both physically and mentally.

Bath, United Kingdom

⦁ Opening and closing of a shift⦁ Managing a small team on a daily basis⦁ Answering emails, enquiries, telephone calls, dealing with complaints⦁ Checking in orders, processing stock deliveries, ordering stock, stock count⦁ Training of new staff, running training sessions within store, team building⦁ Cashing up the tills at the end of a shift and depositing it into our in store bank⦁ Maximise sales, through the delivery of excellent selling & service⦁ Support the Store Manager to recruit, develop & motivate the team using effective management skills & behaviours⦁ Display a passion in the brand by being an ambassador for the brand & inspire others within the team to deliver the same⦁ Follow up and maintain all management controls that are in place including; security, admin, cost control, H&S and shrinkage at all time⦁ Introduce new promotions, Loyalty scheme and bra fit enthusiastically to colleagues and customers⦁ Give effective and timely feedback to colleagues on achievement of goals, targets and objectives and ensure colleagues are aware of forthcoming expectations in terms of goals, targets and objectives, KPIs⦁ Demonstrate and establish the highest levels of customer service by coaching colleagues to deliver the Boux Avenue Shopping experience consistently⦁ Support the Store Manager to drive and deliver Balanced Score Card objectives

Warminster, Wiltshire, United Kingdom

I began working as a member of the bar team and progressed to a Team Leader within 2 months.⦁ Overseeing of the restaurant floor⦁ Helping with training and development⦁ Completing paperwork⦁ Handling complaints (from both staff and customers)⦁ Financial responsibilities⦁ Ordering stock ⦁ Personnel duties⦁ Reporting to senior level management⦁ Strong team player willing to lend a hand wherever needed⦁ Highly attentive to detail and being capable of delivering consistent standards⦁ Up-selling food and beverages in order for the team to achieve the budgeted commercial returns

Frome, England, United Kingdom

⦁ Answering telephone/email enquires⦁ Producing invoices, emails, and letters⦁ Dealing with incoming and outgoing post⦁ Checking and processing any deliveries⦁ Keeping a clean, tidy and organized office area, ordering equipment, and stationary⦁ Filing, copying, and scanning of documents⦁ Making travel reservations, booking meetings and booking employees onto relevant courses⦁ Ensuring employees training is up to date⦁ Creating job advertisements, general admin duties, and managing the diary⦁ Liaising with customers and suppliers ⦁ Strong eye for attention to detail ⦁ Reporting to the business owner ⦁ Competent in Microsoft Word, Office, Excel, Outlook and PowerPoint⦁ High levels of customer service⦁ Attending meetings and taking minutes, taking client bookings and arranging job viewings⦁ Ensuring the smooth running of the office environment⦁ Strong IT skills

Massage Therapy/Therapeutic Massage

Complementry Therapies

Gcses