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Hannah Redfern is listed as German-Speaking Technical Support Specialist at Snap-On Business Solutions at Snap-on Business Solutions, a with 904 employees, based in United Kingdom. AeroLeads shows a matched LinkedIn profile for Hannah Redfern.
Hannah Redfern previously worked as Technical Support Specialist (German Speaking) at Snap-On Business Solutions and Supermarket Assistant at Waitrose & Partners. Hannah Redfern holds Ba German Studies And English Language, Linguistics And German Language, First Class from University Of Reading.
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From November 2023 I have been working as a German-Speaking Technical Support Specialist at Snap-On Business Solutions. In this role I resolve technical issues and answer questions regarding both specialist hardware and software for automotive dealers. I support customers across the UK and Europe, with the majority of my time spent assisting dealers in the DACH region.In July 2023 I graduated with a first class degree in BA German Studies and English Language at the University of Reading. During my course I have split my time equally between the two disciplines, and also spent the third year studying abroad in Düsseldorf, Germany at Heinrich Heine Universität. From 2022-23 I was president of the Reading University Salsa Society. This is a role that I found challenging but equally rewarding as it allowed me to ensure that our society as a friendly and welcoming environment for both students and non-students who want to learn to dance.From 2020-21 I was also the secretary of the Reading University Ballroom and Latin society, which developed my teamworking, organisational and communicative skills greatly.Finally, I spent two years as a mentor for first-year students at the University of Reading. This role allowed me to help new students with queries they may have regarding university life.
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Reading, England, United Kingdom
Working with clients across Europe in both English and German, I answer queries, solve technical issues, organise replacement devices, and install specialist equipment for car dealerships.
Formby, England, United Kingdom
Working in this customer-facing role I am positioned in the front of the shop. This involves manning the welcome desk where I help with customer enquiries, retrieving click and collect orders, and generally ensuring our high standard of customer service is upheld. I also work on the kiosk and mainline tills, as well as supervising the self-checkout.
Reading, England, United Kingdom
I led a team of 4 other committee members in oder to ensure the smooth day-to-day running of the society. I also oversaw the promotion of the society on social media and at fairs, taught weekly bachata classes, choreographed, taught and performed multiple routines, coordinated with professional salsa teachers, and organised an inter-varsity salsa competition attended by six universities.However, my biggest achievement in this role was creating a friendly and welcoming environment in which a large number of university students felt comfortable trying dance for the first time, which is a very daunting prospect for many.
Reading, England, United Kingdom
I was assigned two mentees in year 12 to discuss and answer their questions about A levels and university, including study skills, the university application process, and university life. I also attended two online events with all students involved in the programme.
Reading, England, United Kingdom
My role was to ensure effective communication between the seven committee members and coordinators at the student's union. For example, this included booking spaces for classes and events, and passing on relevant information to ensure the smooth running of the society.
Activities and Societies: Reading University Ballroom and Latin Society, Reading University Salsa Society, Reading Knights Dance Society.
Activities and Societies: Erasmus Student NetworkI spent two semesters living and studying abroad in Düsseldorf for the third year of my.
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Hannah Redfern works for Snap-on Business Solutions.
Hannah Redfern is listed as German-Speaking Technical Support Specialist at Snap-On Business Solutions at Snap-on Business Solutions.
Hannah Redfern is based in United Kingdom while working with Snap-on Business Solutions.
Hannah Redfern has worked for Snap-On Business Solutions, Waitrose & Partners, Reading University Salsa Society, Uk Student Recruitment And Outreach, and Reading University Ballroom & Latin Society.
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Hannah Redfern holds Ba German Studies And English Language, Linguistics And German Language, First Class from University Of Reading.
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