- Led the migration of several hundred employees’ data into existing HRIS- Focus on data governance ensuring accurate reporting to relevant stakeholders (both internal and external)- Prepared dashboards and reports for monthly ExCom communications- Main point of contact for HRIS ‘super-users’ across business

- Managed data extraction, analysis and reporting across several systems- Prepared monthly dashboard data for HRBP Executive meetings- Reporting of employee headcount, turnover and absence as part of regular reporting cycles and on an ad-hoc basis- Primary lead for gathering data and declaring company GPG information and annual compensation review

- Analysing and developing labour systems, primarily for The Championships (c. 3,000 staff) as well as the year-round business comprising of four standalone operational functions- Lead strategic workforce planning as the SME working alongside Operations Manager and HR Business Partner to ensure planning was in line with operational requirements and HR policies- Project lead on all labour system developments at the venue – including the online Time & Attendance platform and implementation of new HRIS. Key focus on developing and streamlining processes to ensure operational efficiency and improve end user experience- Driving data accuracy and efficiency companywide to increase accountability, productivity, and consistency- Producing data models based on multiple scenarios to allow business to make clear, data led decisions- Continuing to be the key lead for the Accreditation process and labour budgets, analysis, and reporting

- Responsible for the processing, tracking, and reporting of a multi-million-pound payroll and labour budget- Producing both detailed reports and executive summaries for distribution to executive level team- Working alongside budget holders to create year-round labour forecasts and ensure these are within budget- Coordinating and working alongside relevant stakeholders to create accurate labour forecasts consisting of over 3,000 staff for the five weeks of The Championships- Overseeing the payroll for 3,000+ PAYE staff members and circa 50 self-employed and agency vendors- Led a team to develop and implement an online Time & Attendance platform and evolve the current labour management system for The Championships workforce. The primary aim being to improve user capability and operational efficiency with the ability to track live labour figures- Liaised with software developers to improve employee lifecycle – combining multiple systems into one to streamline process and improve user experience from Recruitment, Applicant Tracking and onboarding- Worked closely with the AELTC Accreditation Department to implement and manage the Accreditation process for The Championships, ensuring the appropriate accreditation is issued to approved persons with the correct access to zones and venues- Acted as the lead point of contact for accreditation data collection and operations (for staff, agencies, contractors, suppliers, and client departments) ensuring c. 3,700 passes are produced and issued within agreed timescales, and any matters arising are effectively managed and resolved

As People Operations Coordinator my responsibilities have included screening new job applicants, shortlisting suitable candidates and carrying out telephone interviews. I have also gained an understanding of the payroll system and I am experienced in dealing with staff queries. Through working with Compass Group I have had the opportunity to support the HR department at Twickenham during a match day as well as assisting with the interviewing of candidates at Wimbledon to work the 2014 Championships.

Administration and Hospitality Assistant with events and catering company based at Goodwood Motor Circuit and Racecourse. Events administration, working to multiple schedules and deadlines, client’s private stock monitoring, working with management to ensure high standard of service during events. Wide understanding in the use of Microsoft Word and Excel through budget monitoring, processing and invoicing orders. Experienced in building amicable relationships with ease and confidently communicating with clients both in person and over the telephone.

Supervisor and key holder to premises, responsible for; updating banking spreadsheet, communicating figures with head office, stock taking and managing a team. Demonstrated a high level of creativity and attention to detail through merchandising and shop layout. Dealt with a wide range of customers’ needs and concerns with a positive and supportive attitude.