Hannah Mclaughlin Email and Phone Number

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Temp position·Account database maintenance, ensuring all information inputted is accurate and appropriate·Maintain effective communications and good working relationships with all internal and external teams·Dealing with sensitive documentation, in line with GDPR policies·Answering incoming telephone queries and dealing with enquiries pro-actively and efficiently·Extensive use of Microsoft Excel, maintaining and updating spreadsheets·Extensive work on CRM system·Liaising with external individuals of all levels via telephone calls·Collating weekly sales reports

* Chasing Clients for payments on overdue and due invoices* Checking invoices and loading on to the CRM system* Daily admin for the team * Answering emails/phone calls* Speaking to customers * Dealing with invoice queries. * Assisting the senior credit controller

* Referencing for candidates* Checking and submitting time sheets* Registration for candidates* Audit control* Daily admin for the branch and support for the consultants

• Sales administration to support the Sales Director and Sales Support with the sales life cycle to include: o Client research, information gathering and discovery o Preparation of sales documentation and collateral o Escalate sales calls when the Sales Director is away from the office o Sales reporting o Follows up with customers to make sure that they are satisfied with a particular product o Does any necessary administrative work including filing reports or presenting sales team with necessary documents • Data input and administration on our internal CRM database • Monitoring web responses / inbound emails and ensure appropriate follow-up

• Coached, developed and performance managed the team.• Lead by example and comfortable to trouble-shoot in challenging times• Engaged and collaborate at all times with customers and colleagues.

• Serving customers• Doing daily admin• Handling large amounts of cash in foreign cash and sterling• Worked in a very highly pressured target based industry • Managing my own daily tasks• Being professional and working under the data protection act.