Hannah Persaud Email and Phone Number

Collaborated with management to periodically review and update training program objectives.Mentored newly hired waiters and waitresses in the proper etiquette for interacting with customers during mealtime.Developed executive potential among employees in lower-level positions.Recommended changes or adjustments in scheduling as needed based on business volume fluctuations.

Reconciled end-of-shift reports and prepared bank deposits.Checked on guests to verify satisfaction with each course.Greeted patrons at assigned tables and promptly addressed questions and requests.Used POS system to document orders, special requests and dietary restrictions.Recommended promotional items or food and beverage pairings to increase sales.Multi-tasked effectively while managing multiple tables simultaneously during peak hours.Memorized frequent customer preferences to build relationships and loyalty.Assisted with orientation and training of new wait staff.Mixed and served alcoholic and non-alcoholic beverages according to established recipes.

Increased server efficiency by fulfilling additional responsibilities and training new servers.Conducted one-on-one and group training sessions to ensure successful onboarding of new wait staff.Inspected dining room areas for cleanliness prior to opening or closing shifts.Managed daily operations such as assigning employees opening/closing duties and checking tasks were done to completion.

Collaborated with management to periodically review and update training program objectives.Mentored newly hired waiters and waitresses in the proper etiquette for interacting with customers during mealtime.Developed executive potential among employees in lower-level positions.Recommended changes or adjustments in scheduling as needed based on business volume fluctuations.