Workforce Management Specialist
Current- Serve as pivotal liaison, fostering communication between Aria Resort employees and departments, resulting in enhanced employee and management satisfaction regarding schedules, workforce requirements, and communication channels- Answer phones and manage employee call-off and late in requests in a timely and accurate manner to notify team-leads and ensure shift coverage- Organize and coordinate on-call employee shifts in strict adherence to both union regulations and policy guidelines,… Show more - Serve as pivotal liaison, fostering communication between Aria Resort employees and departments, resulting in enhanced employee and management satisfaction regarding schedules, workforce requirements, and communication channels- Answer phones and manage employee call-off and late in requests in a timely and accurate manner to notify team-leads and ensure shift coverage- Organize and coordinate on-call employee shifts in strict adherence to both union regulations and policy guidelines, ensuring seamless compliance with eligibility requirements- Co-developed weekly schedules to optimize employee utilization while also meeting employees’ needs and time-off requests, improving staff satisfaction and ensuring adequate staffing- Maintain clean email inboxes, fulfilling requests by departments to enact changes, create reports, and properly input workforce data within corresponding spreadsheets and software (Virtual Roaster, Kronos, Workday) Show less