● Designed personalized fitness programs tailored to individual client needs and goals, incorporating strength training, cardiovascular exercises, and flexibility enhancement techniques.● Conducted group fitness classes for on average 10-20 individuals, delivering high-energy workouts that catered to participants of varying fitness levels and abilities, ensuring a motivating and inclusive atmosphere.● Provided ongoing guidance and support to clients, monitoring progress, and adjusting workout plans as needed to maximize results and prevent plateaus.● Organized and planned clientele schedules and programs up to 1 year in advance.● Cultivated strong relationships with clients through attentive communication, empathy, and encouragement, while providing a sense of accountability and motivation.

● Orchestrated the seamless scheduling of appointments, optimizing provider’s productivity and elevating client satisfaction for massage therapy, physical therapy and fitness business.● Handled billing and payment processing for annual $800k in services, minimizing errors and discrepancies to maintain financial accuracy.● Acted as the primary point of contact for addressing all employee needs and resolving issues.● Assisted with inventory management, ordering supplies and maintaining stock levels to support the needs of therapists and clients.● Actively participated in ongoing professional development initiatives and training seminars, ensuring currency in emerging therapy modalities and administrative best practices.● Pioneered the streamlined management of billing operations and financial transactions, fortifying fiscal accuracy.● Successfully oversee the organization and efficiency of daily office operations.

● Highly dynamic Office Administrator adept in providing administrative support to office staff to ensure optimal productivity and efficiency.● Managed and streamlined billing and collection processes for over $40M in annual revenues, ensuring accurate and timely invoicing.● Served as a liaison between internal departments as well as for external partners.● Verified invoices, customer payments, resolved discrepancies quicky without error.● Schedule appointments with both estimators and installation teams - ensuring that all projects remain on schedule.● Direct calls, emails, and clients to the appropriate department or representative.● Prepare files for each installation crew ensuring that they have the appropriate information and material to complete the job.● Successfully oversee the organization and efficiency of daily office operations.

Guided patients through rehabilitative therapy programsPerformed modalities on patients succeeding their chiropractic adjustment. Familiarized with Chirotouch software system for record keeping & appointment note keeping. Advised patients of effective at home treatment plans to perform in between treatments.

● Supported students in meeting training and conditioning goals.● Communicated with the head trainer and doctors about patient needs, existing treatment plans and sensitive medical information.● Chosen amongst peers to be the solo employee to work through summer to perform administrative tasks for the succeeding year.● Developed and maintained courteous and effective working relationships.● Maintained energy and enthusiasm in a fast-paced environment.● Performed approved modalities per the instruction of a head athletic trainer.