Hannah Brown Email & Phone Number

Waterloo, ON, CA

Kitchener Waterloo, Ontario

In 2023, I expanded my learning consulting practice to include a greater focus on leaders and their role in developing employees. I rebranded from Performance Matters to Hannah Brown.co to reflect this expanded focus on leaders. I bring my 25 years of experience helping learning professionals create and implement formal training programs for leaders and.

Kitchener Waterloo, Ontario

• As a learning design consultant with over 25 years of experience working in-house and as an external consultant, I helped learning and development leaders to: - Create learning strategies to align learning efforts with.
• Financial Services, including insurance
• Legal Services
• Government – from federal to municipal
• Manufacturing
• Non-Profit

Kitchener, Canada Area

As a leadership coach and facilitator in various leadership programs, I worked with participants to support their leadership development. FACILITATION The course topics included: communication, motivating others, coaching and providing feedback, team dynamics, leading through change and personal productivity. LEADERSHIP COACHAs a leadership coach, I helped.

Kitchener, Canada Area

• As a learning and development consultant at Benchmark Performance, I managed project teams to create custom-designed training programs and individual courses for HR, Learning and Development, and Organization.
• Providing high-level design and consulting expertise for the learning strategy and individual training courses.
• Managing project teams and coaching developers and junior instructional designers on learning design, quality standards and workflow.
• Managing projects beginning with a detailed project plan and then monitoring the project timelines and budget.
• Artfully managing client relationships to work collaboratively to find the best solution for their organization and to address any issues as soon as they surface. ________________Benchmark has been a strong supporter.

Toronto, Canada Area

• As the Director, Learning and Development for North America, I was responsible for sales training for Life Insurance Agents that onboarded new agents quickly and reduced their time to competency. I also became.
• Online training for sales and systems training. This allowed my team to train geographically dispersed agents at a lower cost than in-person training.
• A Learning Management System (LMS) to administer online certification and testing.
• An online compliance training through the LMS to enhance tracking and reporting capabilities, thus allowing the organization to record completion rates for auditing purposes.
• Rigorous tracking and evaluation for learning and development programs. I measured Kirkpatrick’s “Level 4 Results on the Business” for classroom training.
• A turn-key approach for sales managers to introduce just-in-time sales training to the field on subjects ranging from prospecting, closing, product application and sales technology.

Toronto, Canada Area

• As a Sr. Instructional Designer at Benchmark Performance, I created custom-designed training programs for clients that changed employee performance and supported business needs.My specialties at Benchmark Performance.
• Mapping learning journeys through curriculum design projects for onboarding new employees.
• Designing programs for leadership development, sales, customer services, systems and processing, compliance and regulatory.________________For over 30 years, Benchmark has worked with clients in manufacturing.

Bachelor Of Applied Science - Basc, Family And Social Relations

Master'S Degree, Adult And Continuing Education And Teaching

Master Of Education - Med, Adult And Continuing Education And Teaching

M.Ed., Adult Education - Workplace, Learning And Change

My Master's degree focused on learning in a corporate setting. To supplement my courses in Adult Learning, Consulting and Program.

Master Of Education - Med, Adult And Continuing Education And Teaching