Hannah Cisneros Email & Phone Number

Atlanta, Georgia, United States

Lilburn, Ga

-Providing administrative assistance while ensuring the success of day-to-day operations by accurately processing sensitive and confidential materials with efficiency while managing extra projects as requested (i.e., taking client payment for services, transferring confidential data into software through DRAKE, while calculating accounting records for personal and corporate expenses using Microsoft Excel and Word.)-Maintaining the front desk serving as the first point of contact for clients calling or visiting the office, while maintaining prompt, courteous, and knowledgeable assistance and troubleshooting issues that may arise.-Improved the overall efficiency and productivity of the team by 80% doubling their clientele and revenue while reducing complaints for each year since 2018 proving to be an asset to the company. -Leverage the company's social media platform and managed marketing efforts attracting 10% new clientele and sales each year

Atlanta, Georgia, United States

-Offering 3+ years of diligent and reliable customer service experience in a high-volume restaurant communicating daily food and cocktail specials to customers and relaying suggestions based on their preference with optimism to successfully upsell products.Implemented and fostered customer relationships to ensure regular visits to the restaurant and successfully deliver personable and memorable experiences.-Front of House Trainer: Trained an average of 10 new employees per year to ensure proper execution of all the establishment’s procedures, and attention to safety and team efficiency is met by corporate standards.-Backed by excellent interpersonal skills and commitment to customer service that has been described as “above and beyond” by employers.