Hannah Crisman Email & Phone Number

• Leading quality assurance efforts on medium to large initiatives for insurance industry-specific CRM, including sales and commissions processing, and integrated business and marketing automation• Creating test strategies, including functional, smoke, integration, performance, compatibility, usability, accessibility, and regression tests• Estimating test creation, data creation, and execution time for functional, security, integration, non-functional, regression and performance testing• Executing complex tests, reporting results, and participating in release decisions

Salt Lake City, Utah

M&T Bank• Work closely with software developers, project leads, and clients to ensure quality during a total site migration to Adobe Experience Manager• Validate application functions according to expected results, functional requirements, and acceptance criteria• Execute new feature, integration, exploratory, ADA/WCAG and regression testing and create extensive documentation for future testing

Los Angeles, California

Volkswagen • Writing new test cases for regression test plans• Executing new feature, integration, exploratory, and regression testing• Validating development and content updates• API endpoint validation Keurig Dr. Pepper Snapple Group - Canada Dry & Motts• Working with client to prioritizing test cases• Participating on a cross-functional team to resolve open issues• Reporting defects and working with development and creative team for solutionsTaco Bell• Collaborating with a cross-functional team to create a QSR e-commerce and marketing site• Validating UX comps using Adobe XD• Creating load testing scripts using Load ImpactTone It Up – Cross platform app and subscription hub• Writing tests cases based on a previously developed version of the iOS app, which then guided the development and creative teams in building the cross platform app• Reporting defects in both the subscription hub and app using client facing JIRA • Working with development teams and client to solve problems and meet quick turn-around deadlinesElectrify America• Reporting defects and working with development and creative team for solutions• Cross browser testing• Creating load testing scripts using Load Impact

• Acted as a liaison between the College of Education and University Relations to create and sustain messages that represented the College's image and mission• Organized and managed materials for public relations and recruitment events• Assisted the Dean of Education in event planning tasks for student seminars; including technical details such as satisfaction surveys, and promotional materials• Organized and collated confidential promotion and tenure materials• Assisted the Associate Dean of Education with the organization, selections, and distribution of scholarship awards• Developed and lead individualized faculty sessions which include objectives and hands-on training on various Google applications• 2015-2016 Student Employee of the Year nominee

• Recognized for contributions to team effort by accomplishing related results with a positive and thoughtful attitude• Increased the social media presence as a way to better connect students with relevant information• Designed the monthly school newsletter using Adobe Creative Cloud• Assisted students, parents, and community members as the first line of contact, in person or on the telephone

Bachelor Of Arts (B.A.), Public Relations

Activities and Societies: Communication Students Association, Tech Start-Up Club, The Odyssey

Associate Of Arts (Aa), General Studies