Hannah Small Email and Phone Number

With a background in Advertising and Digital Marketing, I am delighted to step into any field related to Advertising Operations with a focused intrigue on Project Management, Operations and Campaign Management, Strategy. As my current team’s resident Customer Care Specialist / Project Manager, I act as Queue Coordinator intaking, vetting and streamlining the Advertising Operations (Ad Ops) departments enrollments. As a Project Manager, I also work with Stakeholders in Sales, Billing, Advertising Strategy, and further across the business to ensure all objectives, deadlines, and deliverables are on time. I have been a part of several implementation/onboarding roles, organizational restructurings, platform adoptions and product launches. As I am always striving to continue fine-tuning my interpersonal and analytical skills, I also assist in Performance Measurement through defining KPI’s, managing reporting, being a resource for team members, and creating documentation to support new business processes and initiatives.My experience in Advertising Campaign Management has taught me how to manage multiple accounts and projects, while still ensuring Quality Assurance (QA) is adequately met. I am incredibly organized and have often been known to color-code my excel spreadsheets and notes for extra efficiency. I have knowledge in budgetary management, multiple digital marketing platforms and tools, and CRM functionality. To top it off, within the Automotive Industry I also have depth of knowledge in 30+ OEM’s, co-op submission, go-to market brands, automotive supply and consumer solutions. If all that sounds good, I’d love to connect further with you!