Hannah Kellam Email & Phone Number

Chicago, Illinois, United States

- Successfully manage multiple Midwest stores through regular touch-bases, in-person visits, and development conversations.- Developed and implemented company-wide training programs, taking the lead in training and mentoring both manager's in training and assistant managers to enhance their leadership and operational skills, contributing to improved store performance and employee development.- Lead the hiring process and provide support to Store Managers in building diverse teams that prioritize the guest experience.- Foster a culture of performance feedback, support, and recognition among Store Managers.- Drive revenue growth and exceed targets in the Midwest through the development of effective short and long-term sales strategies in partnership with marketing.- Ensure consistent store standards across all locations, including merchandising, marketing, inventory management, and cleanliness.- Innovate within the community by expanding outreach to new markets and driving traffic in established markets.- Serve as a local brand ambassador, building strong relationships with the community through charitable involvement and strategic partnerships.

Chicago, Illinois, United States

- Develop and execute a comprehensive sales plan to achieve monthly revenue targets and consistently grow business by 10% year-over-year.- Oversee floor displays and store layout to ensure a premium, high-quality shopping experience for customers.- Manage inventory receiving and pricing in accordance with the pricing structure list, and support the SKU system by inputting inventory, tagging, and uploading to the website.- Restructure workflow management through the introduction of Trello and Slack to improve team productivity and communication.- Manage production timelines by inputting orders and overseeing the production team.- Provide exceptional customer service by assisting customers with inquiries, sales, and complaints regarding their orders.- Identify and troubleshoot unique inventory obstacles within customers' delivery timelines.- Facilitate communication between teams to promote company growth and improve operational efficiency.

Greater Chicago Area

- Increased sales 28% YOY at women’s apparel retailer through stock control, budget management and company best practices. - Hire, train and supervise 11 part-time employees.- Collaborate with Regional Team to establish and monitor store goals and budgets.- Build community through personalized selling, customer outreach and in-store events.

Greater Chicago Area

Embedded at stores in transition to implement best practices and improve operations. Assignments included:Bridgewater, NJ | November ’19Houston, TX | February ’19Salt Lake City, UT | November ’18South Windsor, CT | September ’17Seattle, WA | October ’16

Greater Chicago Area

- Contributed to 14% average annual sales growth at retail chain’s first Chicago store.- Mentored and motivated 15 part-time employees.- Communicated and enforced operational policies and procedures. - Launched TrendSend apparel subscription service.

Chicago, Il

- Outpaced company’s average sale by 17%.- Educated and advised customers on products and services.- Created and maintained visual displays and merchandising to drive sell-through.

Chicago, Il

- Created window presentations and store visual displays to show off the latest merchandise and support key company initiatives.- Worked closely with the visual team, buyers and store staff to plan and implement campaigns and maintain standards.- Organized signage and samples, and participated in the business review process.