Hannah Bates Email & Phone Number

Wichita, KS, US

Wichita, Kansas, United States

• Delivered superior customer service by promptly addressing inquiries and assisting with transactions, fostering strong client relationships.
• Executed daily financial transactions accurately and efficiently, including deposits, withdrawals, and currency exchanges, ensuring adherence to financial regulations.
• Proactively identified opportunities to promote and cross-sell bank products and services, consistently exceeding referral targets.
• Collaborated effectively with team members to optimize operational efficiency and uphold a cohesive work environment.
• Upheld strict confidentiality standards in handling sensitive customer information, maintaining integrity and trustworthiness in all tasks.

Wichita, Kansas, United States

• Operated an independent cosmetology practice within a salon, managing client acquisition, service delivery, and business operations autonomously.
• Developed and executed effective branding and digital marketing strategies to attract and retain a diverse clientele.
• Provided expert hair color, cutting, waxing, and extension services, consistently achieving high client satisfaction and referrals.
• Managed client appointments and scheduling efficiently, optimizing time management and ensuring seamless service delivery.
• Maintained accurate records of client preferences, service history, and financial transactions to ensure organizational efficiency and confidentiality.

Wichita, Kansas, United States

• Excelled in delivering precision haircuts and advanced coloring techniques to meet diverse client needs, consistently achieving high client satisfaction scores.
• Demonstrated expertise in hair styling for special occasions and events, enhancing client confidence and satisfaction.
• Collaborated effectively with salon team members to ensure seamless service delivery and maintain salon cleanliness and organization.
• Provided personalized consultations to assess client preferences and recommend suitable hair care products, contributing to increased retail sales.
• Participated actively in ongoing training and workshops to stay current with industry trends and enhance technical skills.

Wichita, Kansas, United States

• Skillfully supports clients and troubleshoots issues regarding tax software to ensure a positive experience for the client
• Utilize key accounting and financial concepts to manage data for analysis, providing feedback to leadership
• Maintain a strong understanding of corporate and exempt tax returns by providing accurate details to ensure the highest standards of quality are met
• Consistently provide superb customer service to clients, averaging a customer satisfaction rating between 90-100%
• Provide technical coaching and training for tax interns by demonstrating strategies and techniques to improve performance
• Liaise with primary contractual client to maintain continuity of communication and ensure business needs are met

Wichita, Kansas, United States

• Established and maintained professional partnerships in order to ensure client trust
• Gained first-hand understanding of the federal and state tax changes and updates related to the Tax Cuts and Job Acts
• Collaboratively communicated with tax preparers from leading accounting firms throughout the U.S. to ensure validity of tax return information and status updates
• Demonstrated ability to independently problem-solve with minimal supervision

Wichita, Kansas, United States

• Directed a team of guest service representatives, overseeing daily operations and ensuring exceptional client experiences from arrival to departure.
• Managed salon scheduling system efficiently, optimizing appointments and minimizing wait times to enhance client satisfaction.
• Implemented effective guest service protocols and trained new staff on salon procedures and customer engagement strategies.
• Resolved guest concerns promptly and professionally, maintaining a high level of service standards and client retention.
• Utilized strong communication skills to liaise between clients, stylists, and management, fostering a positive and cohesive salon environment.

Bachelor Of Business Administration - Bba, Finance

Cosmotology License, Cosmetology/Cosmetologist, General

Associates In Science Liberal Arts, Pre-Veterinary Studies