Hannah Griffiths Email & Phone Number

United States

United States

Chandler, Arizona

Tempe, Az

Scottsdale, Az

All Through Az

A side job, help clients I've acquired over the years with technical issues, from removing viruses to rebuilding or building custom PC's.

Phoenix, Arizona

Warehouse labor. A nice change of pace. Also a lot of fun. And a good workout :)

Tempe, Az

Occasionally, I fix tech-related items such as screens or registers. I also occasionally will walk a client through resolving issues that we can't resolve through our connection software. For example, I walked a client who was self-proclaimed to be completely computer illiterate through several command prompts just through a phone call alone, which actually resolved her issues, resulting in some pretty happy clients. The conversation went something like this:"Okay so what's on your screen? Okay, so can you type in that black box? Good. Now delete what you typed and type this is. C-H-K-D-S-K SPACE FORWARD SLASH R SPACE FORWARD SLASH F, SPACE, C:. No, the one that looks like two dots stacked on top of each other. Hit shift first. Okay, perfect." -- Hours later --- "Okay, so what's on your screen now? Great! You fixed it! Lets reboot to make sure." and etc. Point is, I can walk people through complicated technical steps no matter how (il)literate they are with computers or other tech._______- Helping develop web content for their new website- Created a website for them as a side-project , including promotional flyers through adobe products, including the creation of programs for sales and invoicing.- Created over a hundred tutorial videos for their software and use- Onsite technician for POS systems - Diagnostics/technical support for multiple systems and their various models- Repairing and refurbishing old POS systems, cash drawers, and other products for resale - Technical Support for both personal and company use for the owner and business friends, including building a personalized computer for his daughter.- Projects such as the tutorial videos and creating a personal site for the business were side projects I initiated.==Now I am a sales partner with the owner of the company. ==I successfully sold an account to the CEO of filibertos simply by creating a solution thtat tailored to their specific interests, resulting in a successful parrltnership.

Scottsdale And Phoenix Arizona

 Diagnostics and repairs of computers Including building computers, diagnosing issues instantly and providing prompt services towards customers (i.e. virus removals are completely quickly and thoroughly).  Extensive background regarding technical experience (more details below) Performed on-sites as a technician for outside services for Staples (certified technician)o Outstanding ability to up-sale on tech services due to vast sales experienceo Coaching other EasyTech associates in a leadership role; in charge of an entire department and the associates who work in my teamo Managing half of the store (anything regarding technical services), experience with load, tagging, while at the same time being able to complete technical services on a timely manner. o Fantastic ability to multi-task (i.e. I can work on several computers at once with no issue)o Great communication skills with exceptional customer service■ create bootable usb’s with multiple OEM’s with installation of operating systems (i.e. I have a Windows 7 bootable USB with every version of Windows 7 ever on a single USB)■ Extremely experienced using and troubleshooting/installing the following operating systems: Linux (first used when 9 years old), Windows XP, Vista, 7, 8 and 8.1, Mac OS (all versions)■ Can fix EVERYTHING regarding computers, in example: Fixed hard drives with virus/malware/registry errors/corrupt hard drives, format and wipe hard drives, removal and copying of hard drive partitions, troubleshooting corrupt partitions, recovered lost data successfully■ Extremely experienced in using Excel/PowerPoint/Word/Outlook and transferring Outlook files and other data transfers (PC to new PC, i.e.) ■ Installing new video cards, memory, hard drives, CPU fans, power supplies, DVD/CD drives, motherboards, processors and other internal components for computers and laptops

Scottsdale

Solutions store specialist, received Broadband communications certificate as part of the 6 week training program. First student they allowed in the class and was given special attendance privileges that took a LOT of persistence to receive.Unfortunately, my health issues became more serious at this time which made it difficult to continue working here. My health issues are now resolved and properly cured up, but it took a toll, so I no longer could work there.:( It was a great place to work though, and my recruiter was amazing and really pushed for me for my hire even though being a student generally was a standard non-negotiable for the company specifically for the training portion (which revolved around learning how to use their system for orders -- surprisingly more complicated than it sounds, haha).Despite missing a huge amount of the class due to school, I still passed the class (80% or above was passing), and even finished the 2 hour final in about 15 minutes =)

 Ability to analyze a customer’s needs and recommend appropriate solutions. Selling gym memberships and other fitness-related products such as supplements, protein powder Capable of utilizing a variety of sales techniques, from “hard close”, to “soft closing” along with my own unique style of closing a sale Extremely empathetic; I’m not happy until the customer is happy and will do whatever I can to solve any issue or to meet any of their needs. Resolve issues dealing with customer complaints and inquires with a positive customer experience as the priority Held the highest closing percentage among any other 24 Hour Fitness sales because of my ability to overcome objections in a personable way My contributions helped make our location become the most profitable location in terms of membership sales in the entire company Make and receive over 100 phone calls daily This job specifically was very sales focused and provided me a large foundation of important sales techniques.

Fountain Hills

Cashiering, stocking, bakery duties, back-up manager (I was responsible for the manager's duties on her off days)

Scottsdale

Cashier - nothing too extraordinary, but strangely fulfilling and because we were very understaffed, I performed multiple duties and would often stay late to help the closing manager.

Scottsdale, Az

Sell computers and printers, advise customers on the best technologies for their needs.My first job. Had no previous sales experience and was applying for a basic cashier position, but during the interview they found out I also had computer experience and the fact that I played a certain video game that apparently the rest of their computer sales staff also played gave me this wonderful opportunity. I really enjoyed working here.

Bachelor’S Degree, Liberal Arts And Sciences, General Studies And Humanities, Minor: Chemistry, 3.51 Gpa

Laboratory experience in the fields of biological, organic, and physical chemistry. I worked full time during all of my college education.

Bachelor Of Arts (B.A.), Minor: Chemistry, 3.17

Chemistry Major/Minor (Had to switch the last semester), taken high level calculus, physics, physical chemistry.

High School Graduate, 3.5 Gpa With Ap/Honors

Activities and Societies: Anime clubGreat school, if you took honor's classes. My English and math courses were more difficult here then.

High School Degree, General Studies, 3.5 Gpa

Activities and Societies: Anime clubTransferred to desert mountain after freshman year.