Hanna-Mari Pulli Email & Phone Number

Helsinki, Fi

Vantaa, Uusimaa, Finland

Vantaa, Southern Finland, Finland

Helsinki Area, Finland

-Supporting Tesla's mission to accelerate the world's transition to sustainable energy-Supporting customers during the whole sales and delivery process, as well as throughout ownership-Contribute to the achievement of monthly sales and delivery targets-Execute customer documents for delivery day

Vantaa, Finland

• Providing a superior customer experience: listening to customers’ individual needs and tailoring the service accordingly• Educating on the Tesla products in a fun and interesting way both in Finnish and English• Assisting in the sales and delivery processes• Developing and streamlining delivery processes when the delivery volumes experienced a major increase at the end of Q1 in 2019• Multitasking in a hectic environment with a “Can do” -attitude

Coventry, United Kingdom

• Implemented two research projects during the internship• Demonstrated how measuring and presenting data in a proper way can be used to showcase the success of their enterprise• Mapping local social enterprises and producing a report benefitting CUSE and Coventry Social Enterprise City steering group in reaching their mission in raising the profile of social enterprise across Coventry• Discovering the value and impact CUSE has on the businesses and individuals they work and have worked with

Finland

• First point of contact with customers, students and language teachers, offering excellent customer service in a warm and professional manner• Utilised my English language skills for speaking and writing, with staff and clients, as required• Excellent organizational skills: managed diaries, schedules and lesson bookings • Supported the sales office with sales activities and administrative tasks• Streamlined my work processes by re-organizing student files and succeeded to improve the response time on producing reports and certificates

Rymättylä

• Main tasks consisted of customer service, catering, preparing different facilities for the clients’ activities and directing the groups through them• Communicating with multinational groups and the working languages were both Finnish and English• After the internship period, I continued working under the 'waiter' title

Porvoo

Selling and packing sweets

Tanzania

Online marketing activities; creating new web pages by using Webropol, writing blog posts and publishing different content in the NGO’s social media platforms (Facebook, Instagram)

Parainen, Finland

Customer service at the cashier. Also worked for the company in same position in summer and Christmas 2012, and Christmas 2013.

Parainen, Finland

Sales in the kiosk and the market belonging to the kiosk.Also worked there during the summers 2009 and 2008

International Business Msc, International Business

Bachelor’S Degree, International Business

Bachelor'S Degree, Corporate Travel And Meetings Management

High School, English, Outdoor Education, Physics, Sports And Fitness

Exchange year in New Zealand