Digitala steget riktar sig till besöksnäringsföretag i Västerbotten som behöver höja sin digitala kunskap och närvaro.

Ansvarig för planering, utförande och utvärdering av Umeå Fashion Weeks marknadsföring i sociala medier 2016, 2017, 2018.

Arbetar för ökad konkurrenskraft på regional, nationell och internationell marknad för små och medelstora företag inom besöksnäringen i Umeåregionen. Fokusområden: • Destinationsutveckling med hållbarhet i fokus• Marknadsetablering och marknadsföring för marknadsnärvaro • Samverkan mellan turistiska företag

• Familiarization trips for travel agents (groups/individuals) and media. In close cooperation with the travel industry I put together exiting and educational programs in Stockholm.• Responsible for Stockholm Visitors Boards Individual agent´s offer created for the travel industry to discover Stockholm on an alone basis. www.traveltrade.visitstockholm.com/Our-services/Individual-agents-offer• Responsibility of the website www.traveltrade.visitstockholm.com. Planning and update the content in order to give the travel trade all the tools and inspiration needet to sell and promote Stockholm. • Plan for and organize courses and lectures in hospitality and Stockholm knowledge offered to companies in the hospitality industry. • Responsible for the Social Media channels: www.facebook.com/visitstockholmwww.instagram.com/visitstockholm www.twitter.com/visitstockholm • Editor and inspirer of the Stockholm content on the websites: www.tukholma.fi, www.tripadvisor.se, www.arrivalguides.com

• Personal service and help with almost anything to do with a stay in Stockholm. Booking of accommodation and sightseeing tours, tickets for excursions and public transportation, event tickets and more. Tips, advice and inspiration to make the most out of a stay in the Swedish capital. • Staff responsible as for example training of new colleagues, responsibility of daily operation and scheduling. Handle, follow up and communicate any comments or complaints. • Editor for the Social Media channels: www.facebook.com/visitstockholmwww.instagram.com/visitstockholm www.twitter.com/visitstockholm

• Ensure that all guests receive a warm, memorable and personalised welcome to Calmar Stadshotell. Setting the scene for their stay and ensure that guest needs are anticipated and that any requests are actioned. Complete administrative tasks accurately and within given deadlines. • Be responsible for the security of the hotel and its guests over night and to set meeting and private dining rooms to agreed standard and to guests’ specification. • Ensure all regular and VIP guests are known and cared for accordingly