Hannibal Muñoz Email & Phone Number

Manila, National Capital Region, Philippines

- Provide a highly personalized shopping experience to optimize customer satisfaction with each purchase.- Manage partnership support inquiries to ensure timely and effective resolution.- Provide subject matter expertise in resolving high-touch, complex issues.- Proactively reach out via email and phone to customers who encountered negative service.

Manila, National Capital Region, Philippines

• Conduct thorough market analysis leading up to each major sales event, including historical sales data, consumer behavior trends, and competitor strategies.
• Utilize data analytics tools and predictive modeling techniques to forecast sales projections and identify potential growth opportunities for the business.
• Collaborate with cross-functional teams including marketing, product management, and operations to align sales strategies with overall business objectives and marketing campaigns.
• Analyze consumer trends, competitor activities, and market data to identify growth opportunities.
• Support and manage multiple sellers in strategizing the increase of sale.
• Provide insight and strategy on monthly sales (ex: 9.9 11.11 12.12)

Manila, National Capital Region, Philippines

• Establish and maintain regular communication channels with franchise owners to understand their unique market dynamics, challenges, and opportunities. Provide insight and strategy for franchise stores.
• Conduct periodic meetings, video conferences, or calls to discuss sales performance, share best practices, and solicit feedback on existing strategies.
• Analyze daily sales data provided by each franchise location to identify trends, patterns, and areas for improvement.
• Implement systems to monitor the effectiveness of sales strategies and promotional activities, tracking key performance indicators (KPIs) such as sales growth, average transaction value, and customer retention rates.
• Establish mechanisms for collecting and analyzing customer feedback from franchise locations, including surveys, reviews, and social media interactions.
• Review and coordinate daily for snippets and updates from different stores.

NCR - National Capital Region, Philippines

• The role of handling preservation and compliance work for both PFC (Property Preservation and Field Services) and REO (Real Estate Owned) assets encompasses a wide range of responsibilities aimed at safeguarding and.
• Coordinate with Litigation Team and Counsel.
• Communicate with City/County/Borough to determine any active violation issued against the property we maintain.
• Develop and maintain compliance protocols and procedures to mitigate risks and ensure adherence to regulatory requirements.
• Manage vendor relationships and contracts for preservation services, including inspections, repairs, and maintenance tasks.
• Informed Asset Management Team the progress of the work together with the estimate which enable them to negotiate with buyer during REO stage.

NCR - National Capital Region, Philippines

• Sourced resumes of qualified candidates for specific job orders, using job boards, applicant tracking systems, company web sites, etc.
• Conducted phone interviews to pre-screen candidates, verifying their qualifications, availability and compensation requirements; documents these interviews
• Set up interviews between candidates and hiring managers
• Is involved in recruiting passive candidates, through phone calls, emails and general relationship-building.
• Make recommendations on additional candidate pools and recruiting techniques, after evaluating market conditions.

NCR - National Capital Region, Philippines

• Implemented tactical sourcing strategies for job requisitions given by hiring managers, recruiters, using job boards and other web-based sourcing technologies.
• Screened and qualified prospective candidates.
• Is in charge of managing candidate databases for specific clients, as well as regularly reporting these data

Philippines

• Bill explanation
• Received high volume of inbound calls from US customers regarding their cable service inquiry.
• Provided basic troubleshooting regarding signal issues.

NCR - National Capital Region, Philippines

Responsible in monitoring a unit (composed of 6 person) in terms of their calls stat, production and quality assurance.Engaged in costumers concern regarding the service.Engaged and equip all members of the unit.Responsible in presenting monthly performance and evaluation of the unit in higher management.

NCR - National Capital Region, Philippines

-Experience in handling costumers concern regarding the service.. Also responsible for maintaining customer, prospects and competitor databases and assessing.-Experience in making alternative solution and possible solution in unit under performance.-able to gain knowledge in presenting weekly and monthly presentation of production.-Good Generating new.

NCR - National Capital Region, Philippines