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Ahmed Ragab Email & Phone Number

Senior IT Data Center Specialist at National Telecommunications Regulatory Authority (NTRA) of Egypt at National Telecommunications Regulatory Authority (NTRA) of Egypt

Location: Cairo, Egypt 2 work roles 1 school

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Current company

National Telecommunications Regulatory Authority (NTRA) of Egypt

Role

Senior IT Data Center Specialist at National Telecommunications Regulatory Authority (NTRA) of Egypt

Location

Cairo, Egypt

Company size

352 employees

Who is Ahmed Ragab? Overview

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Quick answer

Ahmed Ragab is listed as Senior IT Data Center Specialist at National Telecommunications Regulatory Authority (NTRA) of Egypt at National Telecommunications Regulatory Authority (NTRA) of Egypt, a with 352 employees, based in Cairo, Egypt. AeroLeads shows a matched LinkedIn profile for Ahmed Ragab.

Ahmed Ragab previously worked as Senior IT Data Center Specialist at National Telecommunications Regulatory Authority (Ntra) Of Egypt and IT Technical Support Team Leader at Zuutech. Ahmed Ragab holds Bachelor Of Commerce (B.Com.), Accounting And Business/Management from Helwan University Cairo.

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Email format at National Telecommunications Regulatory Authority (NTRA) of Egypt

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National Telecommunications Regulatory Authority (NTRA) of Egypt

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Profile bio

About Ahmed Ragab

Ahmed Ragab is a Senior IT Data Center Specialist at National Telecommunications Regulatory Authority (NTRA) of Egypt at National Telecommunications Regulatory Authority (NTRA) of Egypt. He possess expertise in technical support, dns, networking, troubleshooting, servers and 32 more skills. He is proficient in English.

Listed skills include Technical Support, Dns, Networking, Troubleshooting, and 33 others.

Current workplace

Ahmed Ragab's current company

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National Telecommunications Regulatory Authority (Ntra) Of Egypt

Senior IT Data Center Specialist at National Telecommunications Regulatory Authority (NTRA) of Egypt

gizeh, al jizah, egypt

Website

ntra.gov.eg

Employees

352

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Company profile

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2 roles

Ahmed Ragab work experience

A career timeline built from the work history available for this profile.

Senior It Data Center Specialist

Current

National Telecommunications Regulatory Authority (Ntra) Of Egypt

Smart Village

Mar 2016 - Present

It Technical Support Team Leader

Zuutech

Leading a team of 25 technicians and call center team to provide 24/7 remote control & phone calls support for 4500+ end users in UK to do the following:- Windows XP,Vista,7 and 8 and 10 (Upgrade, Install, Troubleshooting OS problems)- Install & Configure software and troubleshoot installation problems\errors- Install printers\scanners\faxes\Cameras and troubleshooting related problems- Troubleshooting Microsoft Office applications and provide (How To)- Outlook email set up, archive, backup, Import\Export, adding rules, signatures, and troubleshooting send\receive problems- Regular clean up for the computers and the servers- Windows Server 2000,2003,2008R2 and 2012R2 (Upgrade, Install, Troubleshooting OS problems)- Install, Manage and troubleshoot Domain Controller, Active Directory and GPO- Install, configure and troubleshooting DHCP and DNS problems- Managing and troubleshooting Microsoft Exchange Server 2007,2010,2013- Configuring , Managing and Migrating domains to Office 365- Configuring and administrating Microsoft SQL 2008- Troubleshooting Internet Connection, LAN,WAN,WLAN,VPN problems- Firewall set up and troubleshooting related problems- Configuring Backup\Restore Solutions (online\local\network)- Monitor System Resource Usage (Memory, CPU, Drive Space & I/O) & Event Logs- Monitor Database Resource Usage (Device Space, Concurrent Users) & Error Logs- Documenting customer details\tickets into the CRM- Preparing F&Q for the team members- Preparing F&Q for the customers regarding our products\services- Creating manuals and procedures- Quality assurance and making sure we meet the SLA (Service Level Agreement)- Following up with customers regarding their open tickers and their feedback- Recommending our services to the customers (support\Backup\Antivirus Licenses\Domain & Email hosting) and selling them the services they need- Evaluating the teams and determine their KPI- Reporting to the team managers and CEO

Oct 2006 - Aug 2016

Team & coworkers

Colleagues at National Telecommunications Regulatory Authority (NTRA) of Egypt

Other employees you can reach at ntra.gov.eg. View company contacts for 352 employees →

ME

Mostafa Elsayed Colleague at National Telecommunications Regulatory Authority (Ntra) Of EgyptCairo, Egypt View → AH

Aya Hassan Colleague at National Telecommunications Regulatory Authority (Ntra) Of EgyptGiza, Al Jizah, Egypt View → EA

Esraa Atef Colleague at National Telecommunications Regulatory Authority (Ntra) Of EgyptEgypt View → AA

Adel Abdelwahab Colleague at National Telecommunications Regulatory Authority (Ntra) Of EgyptEgypt View → IA

Ibrahim Abouzead Colleague at National Telecommunications Regulatory Authority (Ntra) Of EgyptEgypt View → AS

Abdelrahman Soudi Colleague at National Telecommunications Regulatory Authority (Ntra) Of EgyptGiza, Al Jizah, Egypt View → AA

Ali Abdelrahman Ali Colleague at National Telecommunications Regulatory Authority (Ntra) Of EgyptCairo, Egypt View → SS

Samar Samer Colleague at National Telecommunications Regulatory Authority (Ntra) Of EgyptCairo, Egypt View → SS

Shaimaa Samir Colleague at National Telecommunications Regulatory Authority (Ntra) Of EgyptCairo, Egypt View → HA

Hossam Abd Elmaula Ebraheem Colleague at National Telecommunications Regulatory Authority (Ntra) Of EgyptEgypt View →

1 education record

Ahmed Ragab education

Helwan University Cairo

Accounting And Business/Management

FAQ

Frequently asked questions about Ahmed Ragab

Quick answers generated from the profile data available on this page.

What company does Ahmed Ragab work for?

Ahmed Ragab works for National Telecommunications Regulatory Authority (NTRA) of Egypt.

What is Ahmed Ragab's role at National Telecommunications Regulatory Authority (NTRA) of Egypt?

Ahmed Ragab is listed as Senior IT Data Center Specialist at National Telecommunications Regulatory Authority (NTRA) of Egypt at National Telecommunications Regulatory Authority (NTRA) of Egypt.

Where is Ahmed Ragab based?

Ahmed Ragab is based in Cairo, Egypt while working with National Telecommunications Regulatory Authority (NTRA) of Egypt.

What companies has Ahmed Ragab worked for?

Ahmed Ragab has worked for National Telecommunications Regulatory Authority (Ntra) Of Egypt and Zuutech.

Who are Ahmed Ragab's colleagues at National Telecommunications Regulatory Authority (NTRA) of Egypt?

Ahmed Ragab's colleagues at National Telecommunications Regulatory Authority (NTRA) of Egypt include Mostafa Elsayed, Aya Hassan, Esraa Atef, Adel Abdelwahab, and Ibrahim Abouzead.

How can I contact Ahmed Ragab?

You can use AeroLeads to view verified contact signals for Ahmed Ragab at National Telecommunications Regulatory Authority (NTRA) of Egypt, including work email, phone, and LinkedIn data when available.

What schools did Ahmed Ragab attend?

Ahmed Ragab holds Bachelor Of Commerce (B.Com.), Accounting And Business/Management from Helwan University Cairo.

What skills is Ahmed Ragab known for?

Ahmed Ragab is listed with skills including Technical Support, Dns, Networking, Troubleshooting, Servers, Microsoft Office, Windows, and Dhcp.

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