Hans Eschler Email & Phone Number

Alexandria, VA, US

United States

Upper Marlboro, Maryland, United States

Purchaser, Dispatcher, Customer Service Rep, Transfer Agent.Customer service rep for all residential business for our branch.Back up rep for Commercial business.Primary purchaser for one of the top material classes. Back up for miscellaneous material.Co-manages daily dispatch responsibilities and truck maintenance.Transfer agent, overseeing all material.

Montgomery County, Maryland, United States

Men's Sportswear Department Manager.Managed 4 million dollars with 12+ employees.Drove business by roleplaying selling scenarios on a weekly basis.Developed employee growth by conducting bi-weekly check ins discussing: sales goals, customer feedback and career path goals.Managed product inventory levels communicating directly with buyers on need to have.

Tysons Corner

Managed all front of house departments.16+ million dollars in sales, managing 30+ plus employees spread across 8 departments.Trained and developed multiple assistant managers who were promoted into department manger roles.Ran an inventory pilot program, conducting 8 successful full inventories in 1 calendar year. Drove business by streamlining the process.

Mclean, Virgina

Men's, Women's, Kid's, Designer Shoes.Men's Clothing.Managed a combined 7 million dollars in volume with 15+ employees.Acted as a fashion ambassador to employees by training and teaching how to fit, wear, and discussion fashion.Piloted a new scheduling program helping work out bugs and, using it to reduce labor costs.Maintained and exceeded all department.

BP Shoes Manager.Managed 7+ employees in a 2 million dollar department.Promoted business by driving the athletic shoe section to top in the region by leveraging online sales tools and inventory. Supported other department sales by partnering with fellow managers to cross merchandise their items in the department and further drive store sales.Helped set a.

King Of Prussia, Pennsylvania, United States

Women Shoes.Led sales calls with team members to establish sales and customer retentiongoals. Monitored customer preferences to determine focus of sales efforts.Generated monthly and annual sales reports. Maintained friendly andprofessional customer interactions. Trained in negotiations and timemanagement.

Women's ShoesDemonstrated that customers come first by serving them with a sense ofurgency. Worked as a team member to provide the highest level of service tocustomers. Placed special merchandise orders for customers.

BP ShoesMet incoming customers and provided immediate assistance. Listened tocustomer needs and preferences to provide accurate advice. Increasedpurchase totals by recommending additional items. Shared product knowledgewith customers while making personal recommendations. Maintained friendlyand professional customer interactions.

Managed night rush of over one hundred customers daily with efficient,levelheaded customer service. Resolved customer disputes with tact andprofessionalism. Managed eight team members, including scheduling, trainingand conflict resolution.

Weighed, ground and packed coffee per customer orders. Updated menu withdaily offerings and specials, using personalized artistic touches. Greeted guests with apleasant smile and superior customer service.

Falls Church, Virgina

Manage front desk affairs at a competitive Olympic lifting / Power lifting gym.

Tested features across various browsers. Fixed bugs as they were encountered.Gathered and analyzed performance metric data. Automated repeatable taskswhere possible. Compiled statistical information for special reports.

Opened and closed the store, including counting cash, opening and closingcash registers and creating staff assignments. Received and processed cashand credit payments for in-store purchases. Maintained friendly andprofessional customer interactions.

Business Management

High School Diploma