Hans-Peter Bauer

Hans-Peter Bauer Email and Phone Number

Looking for a smooth transition into retirement
Hans-Peter Bauer's Location
Zürich Metropolitan Area, Switzerland
Hans-Peter Bauer's Contact Details

Hans-Peter Bauer personal email

n/a
About Hans-Peter Bauer

-> I am seen as an energetic, communicative leader-> I am a motivator with a focus on maximum results-> I enjoy technical-innovative activities with a practical focus and appreciate a trusting partnershipSeveral years of experience in the IT and ICT industry, most recently since May 2021 with responsibility as ICT project manager in the eGovernment sector with forward-looking smart city projects.Previously Data Center Manager, Global Voice Infrastructure Leader as well as Telecom and Mobility Manager at IBM Switzerland with the lead function for the two countries Switzerland and Austria.Experience in the technical field service of IBM Switzerland in the greater Zurich area. Maintenance technician for IBM large systems and their peripherals. Responsible for the maintenance of data centres at banks, insurance companies and other customers.

Hans-Peter Bauer's Current Company Details

Looking for a smooth transition into retirement
Hans-Peter Bauer Work Experience Details
  • Ti&M
    Service Manager
    Ti&M Apr 2022 - Sep 2024
    Zürich, Schweiz
    Direkter Ansprechpartner als Service Manager für die ti&m Kunden aus Banking, Insurance, Public sowie weiteren Branchen in der Schweiz und Österreich.• Koordination und Organisation der Release Planung in Abstimmung mit Kunden und Produkteteam• Auftragsüberwachung, Ticketbearbeitung und SPOC für Kunden in Koordination mit Account Management und Produkt Management• Koordination mit internen Schnittstellen und Abteilungen sowie Sicherstellung der Servicequalität und Kundenzufriedenheit• Sicherstellung der Messung, Einhaltung und Kommunikation von SLA’s für Wartung und Support (2nd, 3rd Level)• Regelmässige Überprüfungen und Reportings zur kontinuierlichen Serviceoptimierung• Planung und Durchführung von Service Management Meeting mit Kunden sowie Erstellung von Protokollen und Reports • Voraussetzungen schaffen für die Übernahme von Applikationen aus der Projektphase in die Betriebsphase und dabei sicherstellen der Operational Readiness• Schnelle und professionelle Reaktion auf Kundenanliegen sowie Kunden bei Änderungen begleiten und sie bei ihren Herausforderungen unterstützen• Sicherstellung der monatlich korrekten Faktura an Kunden
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  • Stadt Zug
    Projektleiter Informatik
    Stadt Zug May 2021 - Feb 2022
    Zug, Schweiz
    Leitung, Begleitung und Einführung von Smart City Projekten in der Stadt Zug.• Umsetzung der Angebote der eZug-App für die angeschlossenen Gemeinden im Kanton Zug (Bsp. Digitale Signatur, Prozesse der Einwohnerkontrolle und des Betreibungsamtes)• Unterstützung bei Migrations- und Digitalisierungsprojekten der angeschlossenen Gemeinden (Bsp. Migration von Mitarbeitenden auf die Virtuelle Desktop-Infrastruktur inklusive Microsoft 365 Business.• Führen und motivieren der interdisziplinären Projektteams
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  • Ibm Switzerland
    Data Center Site Manager
    Ibm Switzerland Jul 2016 - Sep 2020
    Dc Campus Winterthur And Kloten Balsberg
    - Compliance with SLA's and OLA's as well as Change and Risk Mgmt. Processes- Capacity planning in the areas of space availability, electricity, and cooling- Updating the DC Management System and storing all ''evidence”- Ensuring the necessary maintenance work and its documentation- Compliance with security guidelines in the area of access to data centers- Supervising the installation and de-installation of any hardware- Ensure that the whole DC Infrastructure is audit compliant- Coordination of purchasing with regard to data center aspects- Achieving and adhering to financial goals, budgets, and cost-cutting measures With this responsibility integrated into the disaster Mgmt. Team of IBM Switzerland
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  • Ibm Switzerland
    Telecom And Mobility Manager For Switzerland & Austria, Voice Infrastructure Leader, Project Manager
    Ibm Switzerland Apr 1996 - Jul 2016
    Zurich
    - Maintain SLA’s and OLA‘s- Vendor/Provider management, RFP- and contract handling- Operational support, Lifecycle management- Finance targets, budget and cost savings- Rollout of new mobility tools and awareness campaigns- Integration and ongoing promotion of “mobile working” and “home working”- Development of strategy and service processesDuring this time also supervision of a commercial apprentice and organisation and implementation of the annual IBM one-week apprentice camp
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  • Ibm Switzerland
    Customer Engineer For Large Scale Computing
    Ibm Switzerland Feb 1986 - Mar 1996
    Zürich Und Umgebung, Schweiz
    Maintenance technician for IBM large systems and their peripherals. Responsible for the maintenance of the data centers of banks, insurance companies and other customers.1st level support for large single sheet and continuous feed laser printers. During this time also repeatedly responsible as functional deputy of the group leader.
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  • Siemens
    Machine- / Poly Mechanic Apprentice And Service Technician
    Siemens Apr 1979 - Jan 1986
    Zürich, Schweiz
    Service technician in the telephone exchanges of PTT (today Swisscom) in Zurich, Bern, Zug, Lucerne and St. Gallen. Various installation extensions and modernizations.Machine- / Poly Mechanic with federal certificate of competence.
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Hans-Peter Bauer Skills

It Strategie It Service Managment Outsourcing Projektmanagement Cloud Computing It Strategy It Service Management Management

Hans-Peter Bauer Education Details

  • Ibm Internal Education
    Ibm Internal Education
    Data Center Manager - Level 1 Certificate
  • Ibm Internal Education
    Ibm Internal Education
    Various Personality And Development Courses And Management Courses
  • Ibm Internal Education
    Ibm Internal Education
    Communicate With Top-Executives
  • Ibm Internal Education
    Ibm Internal Education
    Tcp/Ip - Architects
  • Ibm Internal Education
    Ibm Internal Education
    Information Technology Project Management
  • Ibm Internal Education
    Ibm Internal Education
    Leadership In A Project Team Environment

Frequently Asked Questions about Hans-Peter Bauer

What is Hans-Peter Bauer's role at the current company?

Hans-Peter Bauer's current role is Looking for a smooth transition into retirement.

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Hans-Peter Bauer's email address is h-****@****ibm.com

What schools did Hans-Peter Bauer attend?

Hans-Peter Bauer attended Ibm Internal Education, Ibm Internal Education, Ibm Internal Education, Ibm Internal Education, Ibm Internal Education, Ibm Internal Education.

What skills is Hans-Peter Bauer known for?

Hans-Peter Bauer has skills like It Strategie, It Service Managment, Outsourcing, Projektmanagement, Cloud Computing, It Strategy, It Service Management, Management.

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