Customer Service Team Lead
Current
Jul 2024 - Present
AeroLeads people directory · profile
Miranda Hansen Email & Phone Number
Non-Profit Management | Arts Management | Theater | Customer Service
at
Off The Record
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
Non-Profit Management | Arts Management | Theater | Customer Service
Location
Phoenix, Arizona, United States
Company size
Who is Miranda Hansen? Overview
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Quick answer
Miranda Hansen is listed as Non-Profit Management | Arts Management | Theater | Customer Service at Off The Record, a company with 13 employees, based in Phoenix, Arizona, United States. AeroLeads shows a matched LinkedIn profile for Miranda Hansen.
Miranda Hansen previously worked as Customer Service Team Lead at Off The Record and Customer Service Representative at Off The Record. Miranda Hansen holds Bachelor Of Arts - Ba, Theatre/Theatre Arts Management from University Of Massachusetts Amherst.
Company email context
Email format at Off The Record
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Off The Record
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Profile bio
About Miranda Hansen
Customer service professional with a solid background in delivering exceptional customer experiences and a recently acquired data analysis certification. Seeking to leverage my customer-centric mindset, strong analytical skills, and passion for data-driven insights to transition into a data analytics focused role. Committed to applying my expertise in data collection, analysis, and visualization to extract actionable business intelligence and drive informed decision-making. Eager to contribute to a dynamic organization by utilizing my customer service experience to uncover valuable customer insights, optimize processes, and enhance overall business performance through data-driven strategies.
Current workplace
Miranda Hansen's current company
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Off The Record
7 roles
Miranda Hansen work experience
A career timeline built from the work history available for this profile.
Customer Service Representative
Nov 2023 - Jul 2024
Server
U.S. Egg
Jun 2023 - Nov 2023
Tutor Operations Specialist
- Achieved 96% satisfaction rating through proactive one-call resolutions of customer issues.- Monitored metrics and developed actionable insights to improve efficiency and performance in order to end 2021 in the top 15% of Operation Specialists.- Created and implemented customer support strategy to increase customer retention in our lifetime value.
Dec 2019 - Oct 2022
Non-Profit Director
Stage Dreams Theater
- Established team priorities, maintained schedules and monitored performance.- Supervised payments via credit and debit cards and handled sensitive information with professionalism and discreteness.- Arranged travel accommodations for groups consisting of 40 or more students, chaperones, and staff members.- Planned and organized special events, solicited.
Feb 2017 - Feb 2020
Production Manager
- Collaborated with teammates to deliver valuable features meeting business and customer needs.- Enhanced functionality and appearance of website and repaired functionality issues.- Identified appropriate marketing channels and target customers for campaigns.- Created customized marketing materials to increase product awareness by 100% from 2018 to 2019.
Jun 2015 - Dec 2019
Sales Associate
- Provided positive first impressions to welcome existing, new and potential customers.- Helped customers locate products and checked store system for merchandise at other sites.- Engaged with customers to effectively build rapport and lasting relationships.- Increased sales by offering advice on purchases and promoting additional products.
Aug 2014 - May 2015
Team & coworkers
Colleagues at Off The Record
Other employees you can reach at offtherecord.com. View company contacts for 13 employees →
LM
Lily M.
Colleague at Off The Record
Panama City, Florida, United States, United States
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SR
Samaiya Robbins
Colleague at Off The Record
Charlotte, North Carolina, United States, United States
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KB
Kristina Beliaieva
Colleague at Off The Record
Omaha, Nebraska, United States, United States
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GC
Gabrielle C.
Colleague at Off The Record
Raleigh, North Carolina, United States, United States
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AB
Alyssa Budd
Colleague at Off The Record
Jupiter, Florida, United States, United States
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SP
Shannon P.
Colleague at Off The Record
El Dorado Hills, California, United States, United States
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TK
Tyler Kostelak
Colleague at Off The Record
Seattle, Washington, United States, United States
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TM
Tessa M.
Colleague at Off The Record
Monterey, California, United States, United States
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VM
Valentina Martinez
Colleague at Off The Record
Los Angeles, California, United States, United States
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SK
Shaun Kent
Colleague at Off The Record
Battle Ground, Washington, United States, United States
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Lily M.
Colleague at Off The Record
Panama City, Florida, United States, United States
View →
SR
Samaiya Robbins
Colleague at Off The Record
Charlotte, North Carolina, United States, United States
View →
KB
Kristina Beliaieva
Colleague at Off The Record
Omaha, Nebraska, United States, United States
View →
GC
Gabrielle C.
Colleague at Off The Record
Raleigh, North Carolina, United States, United States
View →
AB
Alyssa Budd
Colleague at Off The Record
Jupiter, Florida, United States, United States
View →
SP
Shannon P.
Colleague at Off The Record
El Dorado Hills, California, United States, United States
View →
TK
Tyler Kostelak
Colleague at Off The Record
Seattle, Washington, United States, United States
View →
TM
Tessa M.
Colleague at Off The Record
Monterey, California, United States, United States
View →
VM
Valentina Martinez
Colleague at Off The Record
Los Angeles, California, United States, United States
View →
SK
Shaun Kent
Colleague at Off The Record
Battle Ground, Washington, United States, United States
View →
2 education records
Miranda Hansen education
Bachelor Of Arts - Ba, Theatre/Theatre Arts Management
High School Diploma, General Studies
Enrico Fermi High School
FAQ
Frequently asked questions about Miranda Hansen
Quick answers generated from the profile data available on this page.
What company does Miranda Hansen work for?
Miranda Hansen works for Off The Record.
What is Miranda Hansen's role at Off The Record?
Miranda Hansen is listed as Non-Profit Management | Arts Management | Theater | Customer Service at Off The Record.
Where is Miranda Hansen based?
Miranda Hansen is based in Phoenix, Arizona, United States while working with Off The Record.
What companies has Miranda Hansen worked for?
Miranda Hansen has worked for Off The Record, U.S. Egg, Varsity Tutors, Stage Dreams Theater, and Stage Dreams Youth Theater Llc.
Who are Miranda Hansen's colleagues at Off The Record?
Miranda Hansen's colleagues at Off The Record include Lily M., Samaiya Robbins, Kristina Beliaieva, Gabrielle C., and Alyssa Budd.
How can I contact Miranda Hansen?
You can use AeroLeads to view verified contact signals for Miranda Hansen at Off The Record, including work email, phone, and LinkedIn data when available.
What schools did Miranda Hansen attend?
Miranda Hansen holds Bachelor Of Arts - Ba, Theatre/Theatre Arts Management from University Of Massachusetts Amherst.
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