Andrew Hanson Email & Phone Number

Melbourne, Victoria, Australia

Melbourne, Victoria, Australia

Melbourne, Victoria, Australia

Melbourne, Victoria, Australia

• Manage a portfolio of cases, advising and supporting leaders and employees through the lifecycle of case management through to resolution.• Triage, oversee and manage employee grievances through required investigations.• processes with respective providers, ensuring all parties are informed and outcomes managed as appropriate.• Operate in a call center, responding to inbound calls, and live chats.• Assist the wider People Connect team by providing consistent, credible, and timely first point general advice for all IAG employees and people leaders seeking support in relation to HR enquiries including IAG’s Enterprise Agreement and People Policies.• Contribute to project work as identified and drive the success and solutions across the team and People & Culture.• Train, support and coach new starters. • Ensure compliance with relevant IAG people policies and external laws and regulations. • Software’s used Service NOW, Success+, SAP and MyAccess.

Melbourne, Australia

Melbourne, Australia

Powered by over 20 years of experience in Australia, the Greythorn delivery team, a core member of the Experis family, are market leaders in individualised technology workforce solutions.Greythorn has an enviable position as one of Australia's most reputable recruitment agencies. This reputation has been earned through countless proven solutions in both permanent and contract IT jobs. Having won many awards for its service, Greythorn has clear a vision and values, which have always been to focus on providing a high quality of service within its IT specialisations.Our consultants are subject matter experts in their verticals and this is reflected in their industry knowledge and ability to determine candidate suitability based on their skills and experience in a very short period of time. For us, reputation is everything.

Melbourne, Australia

• Sales role focussed on appropriately matching Snooze products to the customers’ requirements• Customer relationship management to create and maintain an excellent rapport with new and established customers• Strong organisational skills and interpersonal skills • Active contributor to achieving store targets and recognised as the “Top Sales Person” across two stores owned by the same Franchisee• Customer service including dispute resolution

Nowra, Australia

• Customer focused sales representative within the department of brown goods and /tech zone departments (televisions and computers and technology).• Consistently exceeded challenging fortnightly sales targets • Regular attendance at product knowledge nights/ events to keep up to date with new technologies

London, United Kingdom

• Coordination and management of daily hotel breakfast seating up to 150 guest per day including direct supervision and management of a diverse team of 15 staff• Management of dispute resolution and delivering outcomes to balance both the customers concerns and hotel reputation. • Develop and conduct probation and performance reviews for staff and proactively identify needs and conduct training of employees• Design and implement innovative hotel initiatives to maximise team member engagement