Hany Hadad Email and Phone Number

• Enforce company standards across the entire team to ensure consistent and high-quality performance, creating a cohesive and efficient work environment.• Implement and maintain strict personal hygiene standards among all employees, promoting a professional and health-conscious workplace.• Oversee inventory control and material procurement for the branch, ensuring availability while minimizing excess and waste.• Develop and execute innovative waste reduction strategies, continuously… Show more • Enforce company standards across the entire team to ensure consistent and high-quality performance, creating a cohesive and efficient work environment.• Implement and maintain strict personal hygiene standards among all employees, promoting a professional and health-conscious workplace.• Oversee inventory control and material procurement for the branch, ensuring availability while minimizing excess and waste.• Develop and execute innovative waste reduction strategies, continuously monitoring waste management practices to optimize efficiency.• Uphold and enforce stringent food safety, cleaning, and sterilization protocols to meet the highest industry standards.• Monitor branch sales performance daily, conducting in-depth analyses of product trends, identifying best and worst sellers, and implementing strategies to enhance profitability.• Strategically plan and assign daily tasks to team members, ensuring smooth operations and maximizingproductivity.• Lead daily "take-in and take-out" meetings to streamline task delegation, enhance team communication, and foster a collaborative work environment.• Monitor, analyse, and optimize daily Cost of Production (COP) to ensure operational efficiency and financial health. Show less

- Assign duties to team members with clarity and precision, ensuring that tasks are completed efficiently and on time.- Continuously monitor progress and provide support to ensure the successful completion of all assigned responsibilities.- Consistently drive team performance to meet and exceed daily sales and production goals, optimizing workflows and operational efficiency to maximize output.- Oversee and streamline cash handling processes with a focus on accuracy, security, and… Show more - Assign duties to team members with clarity and precision, ensuring that tasks are completed efficiently and on time.- Continuously monitor progress and provide support to ensure the successful completion of all assigned responsibilities.- Consistently drive team performance to meet and exceed daily sales and production goals, optimizing workflows and operational efficiency to maximize output.- Oversee and streamline cash handling processes with a focus on accuracy, security, and compliance with company policies, ensuring that all transactions are processed correctly.- Direct staff to meet strict deadlines while upholding rigorous safety regulations and operational standards, ensuring smooth and compliant operations.-Conduct daily in-depth analysis of product performance and sales targets, utilizing insights to drive continuous improvement and ensure consistent growth.- Led a team of front-line staff, assigning duties, managing schedules, and providing training to maintain service quality and operational efficiency.- Ensure a high level of customer satisfaction by addressing customer concerns promptly, handling complaints effectively, and ensuring a positive dining experience.- Supervise daily operations, ensuring adherence to company policies, quality standards, and food safety regulations.- Monitor stock levels, managed inventory, and coordinated with suppliers to ensure the restaurant was adequately stocked with fresh ingredients and materials.- Assist in achieving sales targets by monitoring performance, analyzing sales data, and implementing strategies to boost revenue.- Ensure compliance with health and safety regulations, conducting regular inspections and training staff on proper hygiene practices.- Handle daily financial transactions, processed payments, and ensured accurate cash flow management and reporting. Show less

• Plan and schedule vehicle and personnel assignment aligning them with operational needs and customer requirements to ensure timely and efficient service delivery• Coordinate with transportation providers to ensure proper movement of shipments• Oversee area analysis of delivered orders and daily best-selling products, utilizing insights to enhance sales strategies and inventory management• Handle customer inquiries, complaints, and requests, with a high level of professionalism… Show more • Plan and schedule vehicle and personnel assignment aligning them with operational needs and customer requirements to ensure timely and efficient service delivery• Coordinate with transportation providers to ensure proper movement of shipments• Oversee area analysis of delivered orders and daily best-selling products, utilizing insights to enhance sales strategies and inventory management• Handle customer inquiries, complaints, and requests, with a high level of professionalism providing timely and accurate response.• Respond to emergency situations with swift and decisive action, utilizing quick decision-making skills to effectively resolve issues and maintain operational continuity.• Address and resolve complex operational challenges, including vehicle breakdowns, route changes, and staffing issues.• Oversee and Manage cash handling from delivery operations ensuring accuracy, security, and compliance with company standards.• Monitor and evaluate key performance indicators (KPIs) for delivery personnel to enhance productivity, efficiency, and overall performance.• Prepare and submit detailed reports on operational performance, vehicle usage, and other relevant metrics. Show less

- Support the café manager by supervising baristas, assigning tasks, and ensuring staff adhere to quality and service standards.- Deliver excellent customer service by resolving issues promptly, ensuring guest satisfaction, and maintaining a welcoming atmosphere.- Ensure that coffee beverages meet Costa Coffee's high standards of quality, taste, and presentation.- Assist with stock management, ensuring the café is adequately supplied with fresh ingredients and materials.- Ensure… Show more - Support the café manager by supervising baristas, assigning tasks, and ensuring staff adhere to quality and service standards.- Deliver excellent customer service by resolving issues promptly, ensuring guest satisfaction, and maintaining a welcoming atmosphere.- Ensure that coffee beverages meet Costa Coffee's high standards of quality, taste, and presentation.- Assist with stock management, ensuring the café is adequately supplied with fresh ingredients and materials.- Ensure compliance with food safety and hygiene standards, conducting regular checks, and training staff on best practices.- Manage daily cash operations, including processing transactions, handling cash registers, and balancing the till at the end of shifts. Show less

- Skillfully prepare a variety of coffee beverages, ensuring consistency in taste, presentation, and quality according to Costa Coffee's standards.- Greet customers warmly, take orders accurately, and offer product recommendations to enhance their experience.- Efficiently manage orders during peak hours, ensuring timely service while maintaining quality and attention to detail.- Regularly clean and maintain coffee machines, grinders, and other equipment to ensure optimal performance… Show more - Skillfully prepare a variety of coffee beverages, ensuring consistency in taste, presentation, and quality according to Costa Coffee's standards.- Greet customers warmly, take orders accurately, and offer product recommendations to enhance their experience.- Efficiently manage orders during peak hours, ensuring timely service while maintaining quality and attention to detail.- Regularly clean and maintain coffee machines, grinders, and other equipment to ensure optimal performance and hygiene.- Monitor inventory levels of coffee beans, milk, and other supplies, replenishing as needed to maintain uninterrupted service.- Adhere to food safety regulations and hygiene standards, ensuring a clean and safe environment for customers and staff. Show less

- Welcome guests upon arrival, manage check-ins and check-outs efficiently, and provide information about hotel services and local attractions.- Handle room bookings, cancellations, and modifications, ensuring accurate data entry and effective room allocation.- Address guest inquiries and resolve complaints promptly and professionally, ensuring guest satisfaction throughout their stay.- Answer phone calls and emails, handle inquiries, and assist with booking requests, maintaining… Show more - Welcome guests upon arrival, manage check-ins and check-outs efficiently, and provide information about hotel services and local attractions.- Handle room bookings, cancellations, and modifications, ensuring accurate data entry and effective room allocation.- Address guest inquiries and resolve complaints promptly and professionally, ensuring guest satisfaction throughout their stay.- Answer phone calls and emails, handle inquiries, and assist with booking requests, maintaining clear and professional communication at all times.- Process payments and issue invoices, handling cash, credit card transactions, and ensuring accurate billing.- Collaborate with housekeeping, maintenance, and other departments to ensure seamless operations and address guest needs. Show less