Hany Hammad Email & Phone Number

Roselle, Il, Us

Greater Chicago Area

Promoted from Senior to Principal (PG6 to PG8) in less than 1 yearProvide effective challenges to Home Lending strategies, procedures, and remediationIdentify and enter issues within GRC tool and ensure compliance with the standardStepped in as Chief of Staff for the VP of Financial Risk and Chief Model Risk OfficerCollaborated with cross-functional teams to enhance risk management frameworkFacilitated first Risk and Control Self-Assessment (RCSA) within Corporate RiskManagement (CRM) to identify potential risks and enhance current controlsTook part in buddy program helping to onboard new employees

Illinois, United States

Greater Chicago Area

Underwriting GSE mortgage loans with over 25 closings per month.Training new underwriters after being with the company for 6 months, included training a group of over 20 new hires.Mentoring new underwriters as they become accustomed to role.Set to become level 2 underwriter in 2020; however, due to volume of new hires, testing was constantly postponed.Received an audit score of 100% in 2021 and rated consistently exceeds in 2020 and 2021.Began auditing previously denied modifications in 2022 for all mortgage types and investors, including GSE, FHA, VA, and USDA.Became Peer review after 2 months due to my quality.

Greater Chicago Area

Processing and underwriting consumer loans.Processed over 200 loan application and booked over $3 Million 2019.Sole processor in charge of Wealth customers.Generated monthly sales and CRA reports for upper management.Title promotion in 2019 due to my production and quality.Tasked with assignments typically done by Loan Officers.Created PowerPoint underwriting guide for new employees.

Buffalo Grove, Il

Part of a pilot program focused on renewing customer's maturing home equity lines and loans that later became permanent after proving a success.Calling customer's to let them know about their lines and offering to refinance.Gathering customer documents and uploading to the processing team along with filling in applicationsentered 30+ applications monthly.Remained in contact with customer's and acted as a middle man between the processor and the customer when an explanation or additional documents were requested.Closed on average 4 – 5 loans a week.Maintained the team pipeline to ensure every customer was contacted and serviced.

Winnetka, Il

Winnetka, Illinois

•Working with affluent clients with account balances often between $100,000 and $2,000,000. •Advising clients on ways to protect their accts, such as adding passwords, opening separate accts used only for transfers, and getting credit/debit cards to avoid giving people acct information. •Training new service representative on properly servicing customers and ensuring they follow all proper compliance procedures. •Ongoing training to ensure all service representatives regularly adhere to bank policies to make sure all risk control procedures are properly practiced. •Designated supervisor in charge of authorizing larger transactions and following compliance guidelines. •Assists teller manager with audits. •Makes sure others in branch are completing their compliance training and understand everything within the training.•Trusted by other employees in the bank (including the private and business banking groups) to take care of complex transactions and help with research and problem solving.

Wilmette, Il

Provided exceptional customer service while ensuring all client tasks were done accurately and in a timely manner• Assisted with all weekly, monthly, and quarterly audit procedures to ensure all bank operations are done accurately and any discrepancies are taken care of.• Identified potential sales opportunities from client portfolios as well as the type of deposits being made on a regular basis.• Trusted with conducting large transactions after three months of employment due to my attention to detail.

Responsible for stocking, organizing, and store-upkeep of Babies R Us section of the businessAssisting customers, promoting products, problem-resolutionMarketing displays / re-setting aisles for changing seasonsWorking cash register as well as baby registry

Resourceful Customer Service in fast-paced environment; order-taking and order-delivery to businesses throughout South FloridaWell adept at handling money and calculating daily salesWarehouse logistics including loading and unloading stock

Preparation, organization and delivery of tax packages for Citi Banks worldwideData Entry of tax information and key client informationContacting businesses to obtain and verify required data

Master Of Science (Ms), Financial Economics

Bachelor Of Science (Bs), Economics