Business Development Manager
CurrentManage the organisation’s database technology and associated schemas to allow secure Efficient and effective access to the organisation’s structured data Review and revise practices and processes to enhance efficiency of access for users Plan and implement regular system upgrades to enhance service continuity and user experience Provide Level III support to support team members to minimise user/system down time Escalate unresolved system issues to appropriate vendors… Show more Manage the organisation’s database technology and associated schemas to allow secure Efficient and effective access to the organisation’s structured data Review and revise practices and processes to enhance efficiency of access for users Plan and implement regular system upgrades to enhance service continuity and user experience Provide Level III support to support team members to minimise user/system down time Escalate unresolved system issues to appropriate vendors and manage these in accordance with agreed service level agreements to minimise user/system downtime Provide expert data management advice to guide the development of information management practices Escalate issues, keep informed, advise and receive instructions Work team Inspire and motivate team, provide direction and manage performance Guide, support, coach and mentor team members Review the work and proposals of team members in the role’s areas of specialisation and accountability Encourage team to work collaboratively to contribute to achieving the team’s business outcomes Clients/customers Manage expectations, resolve and provide solutions to issues Escalate unresolved support requirements Develop capability to resolve application-related issues Attend vendor briefings on emerging technology Show less
