Hardev Simran Singh Email & Phone Number

Gurgaon

New Delhi Area, India

I am working with Genpact as quality checker and Subject Metter Expert for Westpac Bank. I have good knowledge of Microsoft Office. Generated MIS reports. Given Ideas to improve to improve productivity and accuracy. Lean Trained. White belt trained and Yellow belt trained.

Gurgaon

Presently working for Westpac Bank as a quality auditor and SME. My job profile is mentioned below:-Doing quality checking for each processor according to the parameters of client.Providing feedback to the processor whenever requiredArrange meeting for the updates from client side.Check existing customer's accounts and update customer's account address.Worked for Policy Holder Services Team of Genworth Life Insurance Company as a Sr. Associate and providing backend services by issuing new policies and auditing bank accounts, maintenance of the polices and quality checking for each processor according to the parameters of

Job Description: Sr. Customer Care Executive for Hathway Internet and used to handle calls for the internet connections and software installations. I was also responsible for call monitoring and MIS reports.

B Sc In It, Information Technolgy

B.Sc, Internet Science