Malcolm Harding Email & Phone Number

I’m a commercially focused senior Vendor Management & IT Service Delivery specialist with a proven track record in delivering cost-effective IT services, IT transformations and outsourcing programmes that provide continuous improvement, operational stability and cost reduction, and benefit customers and the business. My earlier career provided me with a solid technical background which I’ve combined with strong commerciality, developed through management roles leading to Head of Vendor Management and Service Delivery for Trinity Mirror, now Reach Plc, where I’m responsible for managing multi-million£ contracts with multiple suppliers, ensuring optimal performance and value for money is delivered. Throughout my career, I’ve been instrumental in driving and delivering transformational change through effective IT solutions and technical innovation and have played a key role in multiple IT change projects, outsourcing programmes and delivered acquisition integrations. I pride myself on building positive working relationships with stakeholders, suppliers and colleagues and as a Team Leader, have led large cross-functional teams, successfully developing and motivating team members to deliver service excellence and business objectives. Key Skills include:Vendor Relations | IT Transformation | IT Outsourcing | Change Management | Strategic Decision Making | Budgeting & Forecasting | Supplier Selection | Contract Negotiations | IT Procurement | Stakeholder Engagement Team Leadership | Acquisition Integration | Incident Management | IT / Technical knowledge includes:Security: Taegis VDR; Carbon Black; Tenable; MetasploitFinance: Lawson; Microsoft NavisionManagement & Reporting: Intune; AltirisBack Office: ServiceNow; Google Suite; Microsoft Office Suite; Adobe; Oracle Desktop: WVD (AVD); AWS WorkstationsOther Technology: VPN / IPVPN; Wi-fi; Virtual Environments; AWS; CloudHealth; Windows & Mac

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  Sheffield Hallam University

  Information Technology And Management