Kish Patel Email & Phone Number

San Francisco Bay Area

• Leveraged "ChatGPT prompt engineering" expertise and proficiency with "BardAI" for streamlined and effective communication solutions.
• Reduced integration time from 32 to 12 weeks by integrating multiple new customers onto the Afresh AI platform.
• Onboarded 2300+ stores onto the AI-driven platform in collaboration with sales, support, clients, and engineering teams.
• Discussed customer requirements, status updates, and project deliverables by chairing face-to-face meetings with clients and vendors on a regular basis.
• Ensured effective tracking of all activities in a centralized system, Jira, to maintain transparency and accountability.
• Empowered and influenced staff members, regarding technical and project management skills, through the deliverance of frequent training and mentoring sessions.

San Francisco Bay Area

• Accomplished the successful completion of over 250 classes, ensuring seamless coordination both within and outside the organization.
• Internationalized the platform across various countries and managed the backlog of 200 classes by working side-by- side with cross-functional team members.
• Utilized exceptional written, verbal, and communication skills while communicating clearly and concisely with an executive audience.
• Enabled data-driven decisions with enhanced team efficiencies by tracking KPIs and running analytics on provided data.
• Leveraged multiple tools, including Jira, Google Suite, and AWS to facilitate team and vendor meetings on asset pipeline status, ensure alignment, timely tracking of work, and efficient communication.
• Contributed toward overall project success by adjusting existing processes and confirming efficient turnaround for assets required for launch dates.

Menlo Park, California, United States

• Employed screening exercises (resumes, case studies, interviews) to identify high-potential hires and evaluated 800+ candidates in four weeks.
• Fulfilled 16 roles within the intelligence operations program, comprising 14 new hires and two internal transfers.
• Ensured highest levels of client satisfaction and prevented P0 SEVs or integrity-related press articles during the 2020 Elections cycle as TPM.
• Improved the effectiveness of communications and collaborations by presenting essential data to key stakeholders in a timely manner.
• Initiated the intelligence operations program, demonstrating its success and expanding support to additional surfaces, including Search, IG, and Marketplace.

Menlo Park, California, United States

• Delivered thought leadership to ascertain neutral content and timely translations for topics like, Climate Change, COVID-19, and Elections 2020.
• Provided T-72 hour to T+72 hour on-call support for the 2020 Elections, managing over 100 instances of requests.
• Regularly updated and generated content in local languages for COVID-19 and vaccine information across 16 countries, covering 16 modules.
• Transformed the translation request process to address key blockers, offering hands-on support for over 1000 requests from diverse teams and 25+ engineers, showcasing thought leadership in redesigning the process for.
• Fostered a culture of continuous improvement and iterative development by championing Agile and Scrum methodologies.
• Cultivated relationships with the internationalization team, securing a dedicated Program Manager for timely support.

Boston, Massachusetts, United States

* Empowered team to exceed sales quotas through regular training, effective coaching, and close mentoring.* Engaged customers with in-person and remote demonstrations of available products.* Partnered with senior managers to develop and implement strategic sales and marketing plans.* Leveraged available sales data to optimize approaches and increase market.