• Achieved 100 % attendance and active participation in all requirement-gathering workshops. Document and validate business requirements, gradually reducing clarification meetings by 30 %. • Produced BRD, FSD, and SRS documents with 90 % accuracy and completeness, facilitating a seamless transition to the design phase. Received positive feedback from stakeholders on the clarity. • Optimized business process flow, reducing inefficiencies by 20% and reducing turnaround time in the application. • Contributed to sprints with an average of 95 % user story completion rate. Led backlog grooming sessions resulting in a backlog prioritization that aligned with business priorities, ensuring 90 % sprint goal achievement. • Designed and implemented integrated business/ technical solutions that exceeded stakeholder expectations, increasing operational efficiency and customer satisfaction.• Organized and conducted sprint demo sessions, achieving 100 % stakeholder engagement and securing timely feedback and sign-off. • Developed and delivered to 100 + sales users through virtual meetings, resulting in a 90 % adaptability level in new applications.• Created user manuals for system users that received positive feedback for usability.

Consulted with the sales leads to analyse their business requirements to provide a digital solution. Low fertilize wireframes are being acted as a medium to confirm requirements with business owners and Detailed BRD and FSD documents supported to system behaviour and function. Teamwork with designers, developers and testers avoids requirement's ambiguous.In the UAT stage, testing use cases to ensure the system's requirements. Assist clients in warranty period.

Roles and responsibility• Prepared as is and to be process flows of backend operations.• Made documentation and explained to development team respectively.• Guide the development completely and deliver automation process for backend operations.• Act as a problem solver in supporting stage.• Prepared daily and weekly reports using Excel and SQL.