Hari Prasad Email & Phone Number

Hyderabad, In

Hyderabad, Telangana, India

Overseeing the operational performance ofthe Clusters, managing a team of Property managers, and targets are met.Strategy Development: Developing and implementing strategic plans for clusters, working with the senior management team to align business objectives and maximize operational efficiency.Performance Management: Developing and implementing performance management processes to monitor and improve operational performance, including KPIs and metrics… Show more Overseeing the operational performance ofthe Clusters, managing a team of Property managers, and targets are met.Strategy Development: Developing and implementing strategic plans for clusters, working with the senior management team to align business objectives and maximize operational efficiency.Performance Management: Developing and implementing performance management processes to monitor and improve operational performance, including KPIs and metrics trackingQuality Management: Ensuring that the properties maintain high-quality standards and comply with local regulations and industry best practices. Customer Service :Ensuring that best-in-class CX service is being provided addressing all customer complaints, and resolving issues in a timely manner. Talent Development: Developing and mentoring cluster managers and resident managers, promoting teamwork and collaboration to achieve business objectives.Collaboration: Collaborating with cross-functional teams, including sales, marketing, and finance, to drive business success and support company-wide initiatives. Show less

Hyderabad

India

P&L Management "Owning end to end profit and loss of the portfolio of hotel with overall revenue of 25 lacks each month Identifying ways to improve the revenue across verticals- Room Revenue, F&B, Café, etc. Controlling end to end operations and costs across all the cost heads Sales & Business Development:Lead generation through inbound and outbound activities Devise and execute customer engagement strategies - Monthly customer engagement & reward program under OYO… Show more P&L Management "Owning end to end profit and loss of the portfolio of hotel with overall revenue of 25 lacks each month Identifying ways to improve the revenue across verticals- Room Revenue, F&B, Café, etc. Controlling end to end operations and costs across all the cost heads Sales & Business Development:Lead generation through inbound and outbound activities Devise and execute customer engagement strategies - Monthly customer engagement & reward program under OYO WIZARDDevise offerings and pricing strategy to stay ahead of competition and industry requirements by customizing ARR for the long staying or B2B clients.Focus on walk-in sales by initiating slot wise discounts in the lean periods to increase occupancy People Management:Planning for hiring needs (including bench requirements), managing the capacity & planning for the peakManaging the performance objectively, coaching and engaging the team & leading a team of Field Engineers, Trainers, Vendor BDs, etc. Vendor Management: Managing end-to-end vendors - Sourcing, commercial negotiations, performance management, etc. for different verticals - Food and Beverage, Manpower, Repair and Maintenance. Show less

Hyderabad

Gurugram, Haryana, India

Master Of Business Administration - Mba, Human Resources Management/Personnel Administration, General

Hospitality & Tourism Management, Hospitality Administration/Management