Sales Operations Specialist
Current• Managing end-to-end AWS & Azure billing processes, ensuring accurate invoicing and timely resolution of discrepancies. • Monitoring AWS Cost explorer & Microsoft Azure Portal for usage report• Coordinating with the sales team and partners to resolve billing issues• Developed and maintained performance metrics to monitor operational effectiveness• Maintaining billing reports and dashboards, facilitating data-driven decision-making• Well experienced in Microsoft Excel with various formulas, Power Query and recording macros to automate repetitive tasks