Client site ownership of all planned activities for 3-5 year project delivery.Coordinate PMO activities, equipment and information onsite.Liaise with clients to identify gaps and to define requirements, scope and objectives.Oversee project procurement management and vendor alignment.Maintain comprehensive project documentation, plans and reports.Daily team size: 5-7, External vendors: 4, Expanded team size with vendors: 15-25.Ensure SLA compliance across seamless delivery.

Worked with pharma clients business unit, multiple third-party technical organizations and 12 personal internal team to develop product.Reviewing scope and work sprint plans to develop a scalable, timely and implementable product roadmap.PI planning with Scrum master and project manager, maintaining healthy product backlog.Liaising with multiple stakeholders across various stages of product lifecycle.Actively participating in interviews/workshops across people, process, and tech dimensions to identify long-term growth opportunities with client.Identifying gaps within existing workstreams, monitoring underlying processes and brainstorming solutions that can improve product quality.Day-to-day operations, progress monitoring, answering escalations and providing guidance to internal team on DSUs.Setting expectations and the quality of deliverables, sign-offs on project documentation as SO.Actively engaging in with client for solution pitches, POCs and providing feedback to senior management on contract renewals/extensions.Finding avenues for product improvement/enhancement.Keeping up with changing reporting/legal/transparency standards to ensure future product relevance/feasibility.

Purplehearts Associates LLP was incorporated with a vision to serve FMCG markets in Kerala from wholesale distribution and C&F capacities for various food products with long shelf life. Our inventories included spices, masalas, dried fruits etc. The business did not scale up as well as the founders envisioned, and was eventually closed.

1. Worked in integration of multiple TRP legacy systems for US Investors and Global Investment Services of TRP into Adobe Campaign, to increase and improve outreach to different classes of investors.2. Worked in both B2B and B2C integrations and played a pivotal role in transitioning business requirements across source systems.3. Managed BRs for US Investors and Retirement Planning Services across multiple functional areas.4. Oversaw and advised on testing of these interfaces and worked closely with the Technical team to ensure Business Process continuity.

1. Worked on Employee Benefits project and designed its Quotes and Proposals interfaces.2. Worked on Direct Customer Feedback project and refined the feedback loop that AXA used to maintain client relationships.3. Worked on Finance Moving Forward project and designed rating engines and supporting interfaces for calculating various client reserve requirements.Main responsibilities:1. Requirements gathering.2. ETL and Requirements analysis.3. Updating BPM for Requirements management.4. Attending DSUs.5. Attending weekly business check-outs.8. Giving inputs for Release Planning.

Played a key-role in unit-planning for the company's key corporate-finance unit.Analyzed operational inefficiency in growth margins of several accounts in the company and optimized costs by analyzing factors like onsite-offshore mix, role-ratio, onsite-billable and visa utilization.Conducted meetings with delivery managers to assess mismatches between estimates and reports of revenue generation.Forecast-ed quarterly earnings using trend analysis and regression analysis.Helped in maintaining operational parameters of the company by estimating demand requirements for upcoming cycles, by managing visa utilization factor, and by SET initiative to shift senior staff between projects to increase efficiency, etc.Gathered vast experience and knowledge on the intricacies of how a big corporation functions, from the grass roots. This has, by far, been one of the best experience of my career.

Analysed and documented existing internal controls within Finacle and send out weekly review reports to senior managers/delivery managers.Handled daily service review calls and provided audit for fresh documentations within the project.Aced all internal certification exams, and much more using CampusConnect tool. This was a learning phase in my career, as I got very good exposure to commercial banking sector, and more generally into the finance discipline.Moved from Finacle CRM unit to Financial Services and Insurance Unit.

Tested implementation of various features of Finacle, the core-banking platform of Infosys.Provided functionality support for closure of issues with SLA priorities 0,1 and 2.Underwent the Leadership@Infosys program hosted by ILI (Infosys Leadership Institute).Re-engineered an existing internal process in the company (related to service closure). This helped in decreasing overhead costs and in reducing billable hours for the client.Managed data gathering and repository update from off-shore units of ME&A banks on daily-basis.Performed data validation checks on updates received from various teams. This helped to increase efficiency and to resolve potential conflicts between different teams.