Senior Training Coordinator
CurrentMap out annual training plans for management, HR, customer support and moreDesign and develop training programs (outsourced and/or in-house)Select appropriate training methods or activities (e.g. simulations, mentoring, on-the-job training, professional development classes)Market available training to employees and provide necessary information about sessionsConduct organization-wide training needs assessment and identify skills or knowledge gaps that need to be addressedUse known education principles and stay up-to-date on new training methods and techniquesDesign, prepare and order educational aids and materialsAssess instructional effectiveness and determine the impact of training on employee skills and KPIsGather feedback from trainers and trainees after each educational sessionPartner with internal stakeholders and liaise with experts regarding instructional designMaintain updated curriculum database and training recordsHost train-the-trainer sessions for internal subject matter expertsManage and maintain in-house training facilities and equipmentResearch and recommend new training methods, like gamification