Map out annual training plans for management, HR, customer support and moreDesign and develop training programs (outsourced and/or in-house)Select appropriate training methods or activities (e.g. simulations, mentoring, on-the-job training, professional development classes)Market available training to employees and provide necessary information about sessionsConduct organization-wide training needs assessment and identify skills or knowledge gaps that need to be addressedUse known education principles and stay up-to-date on new training methods and techniquesDesign, prepare and order educational aids and materialsAssess instructional effectiveness and determine the impact of training on employee skills and KPIsGather feedback from trainers and trainees after each educational sessionPartner with internal stakeholders and liaise with experts regarding instructional designMaintain updated curriculum database and training recordsHost train-the-trainer sessions for internal subject matter expertsManage and maintain in-house training facilities and equipmentResearch and recommend new training methods, like gamification

Coordinating with internal trainers and vendors to create monthly training calendars Booking training venues Communicating training schedules to audiences and uploading the same on the nomination portalMaking travel arrangements and schedules for trainersSending training invitesPreparing attendance sheets and feedback forms for each trainingArranging materials required before, during, and after the trainingEnsuring that the equipment required during the training is available and functionalCalculating feedback scores and sharing the same with trainersUploading vendor invoices on the billing tool and coordinating with the Finance team until the payment is madeMaintaining the MIS Publishing training reports to stakeholders at regular intervals Responding to requests for information, that is, answering training-related queriesContributing to the promotion / communication of L&D activitiesEnrolling managers for conferences and summits, as requested by the senior managementWorking on varied L&D projects from time to time