Harikumar P Email & Phone Number

Chennai, Tn, In

Chennai Area, India

Fraud Monitoring & Analysis:Preparing fraud assessment, measurement & controls to prevent the potential revenue impact occurrences in future.This role requires the individual to look beyond the immediate crime / fraud challenges with direct and in-direct money involves. Engagement and understanding of the Fraud Footprints to accurately reflect priorities as part of the fraud prevention methods.Online Payment Analysis:Periodical Implementation & reviews have placed on… Show more Fraud Monitoring & Analysis:Preparing fraud assessment, measurement & controls to prevent the potential revenue impact occurrences in future.This role requires the individual to look beyond the immediate crime / fraud challenges with direct and in-direct money involves. Engagement and understanding of the Fraud Footprints to accurately reflect priorities as part of the fraud prevention methods.Online Payment Analysis:Periodical Implementation & reviews have placed on online top-ups to understand payment gateway performance and to minimize the fraudulent behavior by creating/amending/removing velocity checks to allow the fraud free revenue and to minimize the disputes from end users.Including Online transaction monitoring, Chargeback analysis, Fraud rules configuration, Velocity thresholds amendment, Subscription Fraud Analysis, Reseller commissions, Vendor Management, Client Management and managing multiple Payment Gateways across the Global LYCA products. Show less

Chennai

Telstra Corporation Ltd, Leading telecom operator in Australia, their backend operation based out of Tata Consultancy Services, Chennai.• Worked for Telstra Telecom Project - Credit & Risk Management. • Handling Client calls and cascading the updates as required.• Ensuring that the team’s NPS score is always on the attractors.• Created and maintained Process reports and control charts using MS OFFICE.• Responsible for the team meeting the stipulated SLA’s and providing… Show more Telstra Corporation Ltd, Leading telecom operator in Australia, their backend operation based out of Tata Consultancy Services, Chennai.• Worked for Telstra Telecom Project - Credit & Risk Management. • Handling Client calls and cascading the updates as required.• Ensuring that the team’s NPS score is always on the attractors.• Created and maintained Process reports and control charts using MS OFFICE.• Responsible for the team meeting the stipulated SLA’s and providing individual feedback to every single team member on their performance on a monthly basis.• Taken initiative in conducting weekly tests, rostering Transport details. Show less

Chennai, Tamil Nadu, India

Bharti Airtel, the leading telecom operator in India has their backend operations based out of Firstsource, Chennai.• Worked as Fraud Analyst for Fraud Management System Mobility.• To identify, evaluate & determine credit risk associated with entry of defaulters on the network & to recommend & implement Risk mitigation steps.• FMS Business rules review & trend analysis in relation to server configurations.• Analysis & investigating on alerts, configuring event rules in… Show more Bharti Airtel, the leading telecom operator in India has their backend operations based out of Firstsource, Chennai.• Worked as Fraud Analyst for Fraud Management System Mobility.• To identify, evaluate & determine credit risk associated with entry of defaulters on the network & to recommend & implement Risk mitigation steps.• FMS Business rules review & trend analysis in relation to server configurations.• Analysis & investigating on alerts, configuring event rules in FMS.• Monitoring event exposure threshold violations.• Action on fraudulent cases.•Handled email from internal and external customers (Escalation, Request and Queries).•Published RCAs to client whenever they wanted to review fraud Modus Operandi. Show less