Translated business requirement into technical solution and Worked closely with customers on the technicalrequirements to provide technical solutionsPrepared and delivered technical presentations and demonstrations to customers for new requirements.Worked with developers on design and TDDs (Technical Delivery Document) for new custom requirements.Ideated and documented solution relevant for customer by collaborating with internal COEs.Worked with product development team to influence roadmap items that fit the emerging market trendsSupported the technical team through SIT/IAT/UAT phases of project.Expertise in organizing, planning & controlling aspects of service - leading to customer delight through speed of service and ensuring first time right.Worked closely with transition/ delivery team post sales till the project completely owned by delivery ecosystem.

Worked in Data warehousing project (Revenue assurance System). Doing day to day operations in Revenue assurance system project for the Telecom Giant Bharti Airtel.

Worked in Operation support cum Junior Database administration in Telecom billing & customer care project for the client Bharat Sanchar Nigam Limited(BSNL).