Harinder Singh Email & Phone Number

Mississauga, Ontario, Canada

Montreal, Quebec, Canada

The goal of the project is to achieve a 20% reduction in average MIPS consumption via various initiatives that include performance optimization, system stability, hygiene, critical path validation and automation.Responsibilities:o Technology lead for the Montreal technical team (team size – 4)o Developed processes for comparing the performance of and highlighting DB2 packages, Jobs and CICS transactions that show an abnormal behaviour in CPU or MIPs consumed per… Show more The goal of the project is to achieve a 20% reduction in average MIPS consumption via various initiatives that include performance optimization, system stability, hygiene, critical path validation and automation.Responsibilities:o Technology lead for the Montreal technical team (team size – 4)o Developed processes for comparing the performance of and highlighting DB2 packages, Jobs and CICS transactions that show an abnormal behaviour in CPU or MIPs consumed per executiono Analyzed batch jobs, CICS transactions, DB2 programs & store procedures highlighted by the above process to improve performance so as to contribute towards the project goal of reduction in MIPS consumption. Also, created a trend analysis process to graphically represent the performance of jobs or CICS transaction over the last 3 monthso Developed a process to capture DB2 Stored Procedure abends taking place in WLM environments but not getting captured in IBM Fault Analyzer. Before this process was developed, these abends were going unnoticed as there was no process to create incident tickets. Once the process was developed, we started notifying application support groups with relevant details along with proposed fixo Developed standard checker scripts for ensuring that the jobs used in non-Prod data refresh process followed all the standards that had been laid out. The standard checker tool had 2 variants, viz. library scanner & in-line JCL checkero Developed REXX script for capturing per minute MSU (million service units) from IBM RMF facility. This data is then married with business metrics to understand how busy the system was at various times, which LPAR was consuming more CPU, which process was consuming the most CPU, etc.o Developed REXX scripts for predecessor-successor analysis based on TWS data for mapping out the critical path. The output of this script highlighted anomalies that included redundant predecessors, 0 shared resource dependencies and dummy jobs Show less

Mississauga, Ontario

This project aimed at developing an entirely new application that would enable the bank to process Bulk Email Money Transfers from corporate customers. The project had a very stringent timeline owing to a very short time-to-market requirement from Business.Responsibilities:o Part of the 4-member team tasked with designing & developing an entirely new system for processing bulk email money transferso Responsible for designing, developing, unit & integration testing while… Show more This project aimed at developing an entirely new application that would enable the bank to process Bulk Email Money Transfers from corporate customers. The project had a very stringent timeline owing to a very short time-to-market requirement from Business.Responsibilities:o Part of the 4-member team tasked with designing & developing an entirely new system for processing bulk email money transferso Responsible for designing, developing, unit & integration testing while coordinating with other internal & external teamso Designed the entire batch schedule including the holiday schedule Show less

Mississauga, Ontario, Canada

The project focuses on the business as usual activities of the Cash Management mainframe applications. The team was responsible for projects, enhancements, maintenance and all deployments required in any of the Cash Management mainframe applications.Responsibilities:o IT Solutions Developer with Cash Management LOB team; responsible for multiple projects that impact any of the Cash Management applicationso Participating in meetings with Business to gather & understand the… Show more The project focuses on the business as usual activities of the Cash Management mainframe applications. The team was responsible for projects, enhancements, maintenance and all deployments required in any of the Cash Management mainframe applications.Responsibilities:o IT Solutions Developer with Cash Management LOB team; responsible for multiple projects that impact any of the Cash Management applicationso Participating in meetings with Business to gather & understand the requirementso Projects completed as a part of this team included Mailbox Platform Upgrade, CCD Decommissioning, etc.o Responsible for designing, developing, testing, obtaining sign offs and coordinating the deployment for all maintenance releaseso Analyzing and proposing fix for long outstanding complex production bugs, complex scheduling changes, special job schedules for holiday processingo Working with onshore & offshore L2 team to gather their pain points; recommending system improvements to address these pain points, thereby ensuring a smoother system functioning for L2 team Show less

Kitchener, Canada Area

The project focuses on supporting the IT operations for Economical Insurance (and its subsidiaries, including Federation Insurance Company of Canada). The team is responsible for Production Support, Maintenance & Enhancement of all the applications and system.Responsibilities:o Production Support Analyst for a team supporting legacy systems based on IBM Mainframe, Unisys Mainframe, and Novell DOSo Responding and resolving Sev 1, Sev 2, Sev 3 & Sev 4 tickets within the defined… Show more The project focuses on supporting the IT operations for Economical Insurance (and its subsidiaries, including Federation Insurance Company of Canada). The team is responsible for Production Support, Maintenance & Enhancement of all the applications and system.Responsibilities:o Production Support Analyst for a team supporting legacy systems based on IBM Mainframe, Unisys Mainframe, and Novell DOSo Responding and resolving Sev 1, Sev 2, Sev 3 & Sev 4 tickets within the defined timelineso Generating and submitting reports to regulatory bodies like IBC, GAA, etc.o To run scans & extracts for audits, reports, etc. as and when the requests come ino Build new technical skills, and help the offshore team to build their technical skills in order to support the systemo Responsible for ensuring a smooth functioning of the IT systems, generating & submitting periodical reports to regulatory bodies, generating & submitting periodical reports to Business o Responsible for providing estimates, making changes, testing & deploying changes and enhancements Show less

Pune Area, India

o Analyze and understand the requirement and the existing systemo Recommend technical solutions and develop designs based on the proposed solutionso Develop, test and support the new systemo Coordinate via the onshore Tech Lead with Line of Business and third party vendors forresolving issues and developing common interfaceso Involved in defect triage and root cause analysis for the defects found during System IntegrationTestingo Identified as the most knowledgeable… Show more o Analyze and understand the requirement and the existing systemo Recommend technical solutions and develop designs based on the proposed solutionso Develop, test and support the new systemo Coordinate via the onshore Tech Lead with Line of Business and third party vendors forresolving issues and developing common interfaceso Involved in defect triage and root cause analysis for the defects found during System IntegrationTestingo Identified as the most knowledgeable member of the offshore teamo Awarded SAS Partner Award by the client team in appreciation of demonstrating excellenceo Awarded Best Mentor award for mentoring Associate Software Engineers Show less

Toronto, Canada Area

o Part of the client facing teamo Facilitated a number of workshop sessions with client SMEs and Architects to gather and freezebusiness requirementso Created, presented and received approvals on the effort estimations and project execution planfrom Accenture and Client Management teamo Lead the offshore design team responsible for analysis and design of the complex softwareprocesseso Ensured smooth delivery adhering to Accenture Global delivery model. Scheduled and… Show more o Part of the client facing teamo Facilitated a number of workshop sessions with client SMEs and Architects to gather and freezebusiness requirementso Created, presented and received approvals on the effort estimations and project execution planfrom Accenture and Client Management teamo Lead the offshore design team responsible for analysis and design of the complex softwareprocesseso Ensured smooth delivery adhering to Accenture Global delivery model. Scheduled and facilitateddaily technical calls with offshore team.o Identified by the client managers as a key member of the team who was critical for the success ofthe project Show less

Pune Area, India

o Analyzed existing applications to identify potential opportunities for Application Renovation andcreated requirement documents based on the sameo Worked with the onshore team to finalize the scope of work and understand the requirementso Created new Business Logic components - to encapsulate the business logic in reusablecomponents thereby reducing the complexity of the existing system by isolating frequentlychanged business ruleso Modified existing application… Show more o Analyzed existing applications to identify potential opportunities for Application Renovation andcreated requirement documents based on the sameo Worked with the onshore team to finalize the scope of work and understand the requirementso Created new Business Logic components - to encapsulate the business logic in reusablecomponents thereby reducing the complexity of the existing system by isolating frequentlychanged business ruleso Modified existing application programs to integrate with the new componentso Reviewed the deliverables developed by other members of the team, i.e. the design, code, testplans and test resultso Conducted REXX training session to train Software Engineers, Senior Software Engineers andTeam Leadso Awarded “Propel Award” for being the SME for designing and implementing a tool toautomate the impact analysis report generation processo Prepared Proof of Concept package to baseline the standards to be followed in the testing phaseof the project Show less

Mangalore Area, India

o Developed and tested new programs and modified existing programs as per the requiremento Analyzed the impact of the required change on other componentso Rewrote Easytrieve programs in Cobolo Developed tools to reduce manual effort by automating standard processeso Worked closely with the onsite team to get the issues resolvedo Gained a solid understanding and working knowledge of legacy Mainframe systemso Member of a high performing team that won the Best Project at DC… Show more o Developed and tested new programs and modified existing programs as per the requiremento Analyzed the impact of the required change on other componentso Rewrote Easytrieve programs in Cobolo Developed tools to reduce manual effort by automating standard processeso Worked closely with the onsite team to get the issues resolvedo Gained a solid understanding and working knowledge of legacy Mainframe systemso Member of a high performing team that won the Best Project at DC & IBU level and wasadjudged runners-up in the PRIMA Awards at the organization levelo Awarded On the Spot Award for performing beyond expectation as a fresher Show less