Harish G N Email & Phone Number

Bengaluru, Ka, In

1. Managed client portfolio of 50+ accounts, representing over $4.6M in ARR, resulting in a 35% increase in customer retention2. Onboarded 28 customers and achieved an average time-to-value of 35 days 3. Designed and hosted 60 training sessions for customers (individuals and teams), receiving above-average customer satisfaction scores4. Developed and executed account plans in collaboration with Sales, closing $350K in expansion revenue5. Fostered trusted advisor relationships… Show more 1. Managed client portfolio of 50+ accounts, representing over $4.6M in ARR, resulting in a 35% increase in customer retention2. Onboarded 28 customers and achieved an average time-to-value of 35 days 3. Designed and hosted 60 training sessions for customers (individuals and teams), receiving above-average customer satisfaction scores4. Developed and executed account plans in collaboration with Sales, closing $350K in expansion revenue5. Fostered trusted advisor relationships with various stakeholders within accounts to mitigate churn; decreased churn from 6% to 3%, while driving product adoption Show less

Chennai Area, India

1. Provided a mix of traditional customer success service, developer support, and solutions engineering; Leveraged synergy between these three tasks very efficiently.2. Collaborated with upper management to implement continuous improvements and exceed team goals.3. Built a library of models and reusable knowledge-based assets to produce consistent and streamlined business intelligence results.4. Took ownership of customer issues and followed problems through to resolution.

Cairo,Egypt

International Internship in EgyptVILLA 307|AIESEC|45 days· As an intern I built a website and business infrastructure to develop the positioning of the company in the market.· Analyzing business records and developing charts, graphs, and tables to present company's performance.· Also implemented my interests on web analytics and conversion rate optimization for the benefit of the company and for my skill.· During my internship in Egypt,I developed a… Show more International Internship in EgyptVILLA 307|AIESEC|45 days· As an intern I built a website and business infrastructure to develop the positioning of the company in the market.· Analyzing business records and developing charts, graphs, and tables to present company's performance.· Also implemented my interests on web analytics and conversion rate optimization for the benefit of the company and for my skill.· During my internship in Egypt,I developed a global mindset and international networks ,made global connections and also my increased adaptability to step out of my comfort zone. Show less

General Management Program (Gmp), Business Administration And Management

Bachelors Of Computer Applications, Computer Science And Corporate Communicationn