Harish M S Email & Phone Number

Seasoned Salesforce Architect with a robust history in Salesforce development, leading a team of 19 professionals. Proficient in designing and developing customisable and scalable Salesforce solutions through collaborative efforts with cross-functional teams to achieve business objectives.Bringing over 14 years of expertise in the CRM domain, with a dedicated focus on Salesforce.com for the past 11 years.

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  Salesforce Architect | Engineering Manager

  Taylor & Francis Group

  Apr 2022 - Present

  In this role, I:• Lead technical design sessions; design scalable, high-performing solutions taking into consideration of existing system architecture.• Architect and document technical solutions for projects.• Envisioned and implemented Salesforce Center of Excellence, this enhanced collaboration, increased efficiency and consistency by streamlining development process across multiple teams in the organisation.• Evaluated multiple dev ops tools for salesforce like AutoRabit, Flowsum and Copado and later implemented deployment pipeline using Copado for streamlining deployments and enforcing quality using quality gates.• Designed custom interfaces to communicate with multiple applications via web services.• Evaluate third-party Salesforce apps for compatibility, functionality, and alignment with organisation needs prior to procurement.• Collaborate with vendors and enterprise architects to align implementation strategies.• Conduct weekly tech calls with audiences across multiple teams in the organisation to review technical implementations and to promote new features, code reusability and consistency.• Deep dive into business problems, debug issues, and provide effective solutions.• Provide high-level project estimates before it is split into epics and stories.• Ensure finalisation of project scopes to meet business objectives.• Lead and manage a team of 19 Salesforce developers and leads across three work streams.