• Amrita Trading Company are the Canadian representatives of Lal Qilla, one of the largest rice suppliers worldwide.• Manage and overlook company’s entire operations on a daily basis, including resourcing, inventory control, and distribution• Build reports to track and improve efficiency of work processes• Work closely to build and maintain a strong working relationship with current and potential clients

• Played a vital role in the creation and implementation of Pivotal Labs first Customer Experience initiatives used to build and strengthen customer relationships • Developed and executed customer success plans, to help store and organize strategic account information and create up sell opportunities• Helped manage a process to effectively address customer satisfaction and escalation of issues until resolved• Supported the Business Development team through developing and seeking… Show more • Played a vital role in the creation and implementation of Pivotal Labs first Customer Experience initiatives used to build and strengthen customer relationships • Developed and executed customer success plans, to help store and organize strategic account information and create up sell opportunities• Helped manage a process to effectively address customer satisfaction and escalation of issues until resolved• Supported the Business Development team through developing and seeking strategic partnership opportunities with Fortune 100-2000 companies Show less

• Supported senior management in strategic business initiatives and decision making by performing cost-benefit analyses that evaluated the feasibility of multi-million dollar projects • Collaborated with other departments to create a 10-year Representation Plan for Lubricant Warehouses and the Bulk DEF Rollout • Maintained reports that were critical in tracking competitive activity and performance of company owned assets• Assisted Asset Management in forecasting future asset… Show more • Supported senior management in strategic business initiatives and decision making by performing cost-benefit analyses that evaluated the feasibility of multi-million dollar projects • Collaborated with other departments to create a 10-year Representation Plan for Lubricant Warehouses and the Bulk DEF Rollout • Maintained reports that were critical in tracking competitive activity and performance of company owned assets• Assisted Asset Management in forecasting future asset allocation by creating a report that illustrated demand based on current usage data Show less

• Provided sales operations and financial support to 2 regional directors and over 20 account executives and account technology strategists• Developed an operational process and worked closely with licensing, data, and sales excellence teams to improve Microsoft’s customer lifecycle management process• Partnered with sales excellence and a few account managers to develop an improved contact management process and methodology within Microsoft’s CRM tool• Developed and provided… Show more • Provided sales operations and financial support to 2 regional directors and over 20 account executives and account technology strategists• Developed an operational process and worked closely with licensing, data, and sales excellence teams to improve Microsoft’s customer lifecycle management process• Partnered with sales excellence and a few account managers to develop an improved contact management process and methodology within Microsoft’s CRM tool• Developed and provided bi-weekly management dashboards providing financial, pipeline management and strategic initiative insights across regional sales teams Show less

• Amrita Trading are the Canadian representatives of Lal Qilla, one of the largest rice suppliers worldwide.• Responsible for the maintenance and inventory control of hundreds of tons of rice through Excel, replacing human effort and increasing efficiency.• Assisted with launch and expansion of new “iMili Twist” product into individual stores and supermarkets. • Learned the core values of working in a fast-pace setting preparing for diverse work environments