- Provides general program support across all departments, manages calendars, schedules meetings, coordinates travel arrangements, and processes invoices- Participates in strategic planning initiatives for continuous improvement of program/organization- Supports onboarding of new employees and leads cross-training efforts- Assists in conference organization, from registration to logistics coordination, ensuring seamless execution of events- Produces high-quality visuals for social media platforms, ensuring consistent branding and audience engagement- Manages and strategizes social media efforts, organically increasing engagement by 40% - Monitors social media trends, analyzes performance metrics, and implements strategies for optimization- Collaborates with other departments to align social media efforts with overall marketing objectives- Contributes to email marketing initiatives using MailChimp, enhancing campaign effectiveness and audience engagementPROJECTSCreated and executed several organic social media campaigns, resulting in a 40% increase in engagement and a 25% growth in social media followers within six monthsAssisted in the rebranding of the NWRPCA website by designing and developing subpages, aligning with the organization’s updated brand guidelinesCOMMITTEES- Member of the 2024 Staff Training Committee- Co-Chair of the 2024 Equity Implementation Committee

- Provides general program support across all departments, manages calendars, schedules meetings, coordinates travel arrangements, and processes invoices- Managed all aspects of board activities, including agenda creation, minute-taking, and facilitating communication between the board and C-suite.- Assists in conference organization, from registration to logistics coordination, ensuring seamless execution of events- Produces high-quality visuals for social media platforms, ensuring consistent branding and audience engagement- Managed office operations, including efficient processing of incoming and outgoing mail- Supported contract management activities using Salesforce, ensuring accurate data entry and maintenance of records- Supports onboarding of new employees and leads cross-training efforts- Manages and strategizes social media efforts, organically increasing engagement by 40% - Monitors social media trends, analyzes performance metrics, and implements strategies for optimization- Collaborates with other departments to align social media efforts with overall marketing objectives- Contributes to email marketing initiatives using MailChimp, enhancing campaign effectiveness and audience engagementPROJECTS- Creates and manages social media content since April 2023. Writes captions and executes scheduled posting of content across multiple platforms, ensuring brand consistency. Monitors and optimizes social media campaigns using analytics to enhance engagement. Promptly responds to comments and messages, fostering positive interactions and building online community relationships. Continuously develops social media templates and researches usable assets.- Created several pages for the rebranding of the NWRPCA website in an aesthetically pleasing way that incorporated all brand colors and fonts. Assists with requested edits on an ongoing basis.

- Provides general program support across all departments, manages calendars, schedules meetings, coordinates travel arrangements, and processes invoices- Managed all aspects of board activities, including agenda creation, minute-taking, and facilitating communication between the board and C-suite- Assists in conference organization, from registration to logistics coordination, ensuring seamless execution of events- Produces high-quality visuals for social media platforms, ensuring consistent branding and audience engagement- Managed office operations, including efficient processing of incoming and outgoing mail- Supported contract management activities using Salesforce, ensuring accurate data entry and maintenance of records

- Prepped for and assisted with patient check-in via EPIC- Appointment scheduling and reminder calls- Inputting and processing medical insurance, ensuring verification- Assisting with patient copay payments- Data entry and physical and digital filing of clinic-related documents, accurately recording and maintaining patient information- Excellent customer service, ensuring seamless patient experience- Other administrative tasks as assigned- Compliance with HIPPA regulations

- Strengthened experience with using a POS system- Provided excellent customer service, created and managed special orders, and managed and closed the store alone for 3-4 hours a night for approximately a year and a half- Gained experience with writing deposits and closing paperwork, trained and managed three other individuals, and assisted the store manager with administrative tasks

- Gained experience in customer service and cash handling - Worked in the copy and print department, and handled projects such as poster printing, laminating, paper bookmaking, and more