Harlee Keller Email & Phone Number

Austin, Texas, United States

Bonham, Texas, United States

Photography, podcast production, social media management and graphics, customer service

Frisco, Texas, United States

Provides customer support to athlete families and prospective athlete families in person over the phone; receives incoming calls, take reliable messages, and ensure delivery to appropriate staff; maintains physical and computerized files of athlete teams, sizing, membership status, and other relevant information, maintain confidentiality (handling doctor’s notes and sensitive information including credit card and background checks); works with minimal supervision; provides additional support to business office manager.

Mckinney, Texas, United States

Created a social media calendar using Asana and social media scheduling software, curated social media posts for several platforms using graphics programs including Photoshop, ACR, Spark Post, & Canva; scheduled posts using Creator Studio and Planoly; created and advised managerial staff on strategic engagement plans (including liking, commenting, sharing, and saving posts); conceptualized, planned, and executed photoshoots for various products; collaborated with managerial staff to develop marketing plan to support business and product growth; built relationships with other businesses in the community through social media.

Reno, Nevada

Greets each guest in an upbeat and positive manner utilizing Total Service skills.; register each guest, verifying all guests' information in the computer; collecting identification and payment for guest rooms; answer and transfer calls coming in to the Front Desk; assist guests with booking their room reservations, concerts, and special eventis; provide property information and assistance to our guests; assist Guests with current Boomtown property info/special events/promotions and amenities; data entry and filing; work with other departments; create key cards in separate computer system for guest room entry to ensure safety of guests; prepare rooming slips with luggage claim check, key card and guests cards (if appropriate) for delivery to guest room; post charges and adjustments to guests' accounts; receive payment from guests; perform clerical duties for players club; redeem complimentary points utilizing OASIS Super-Playmate system; explain benefits of the players club to potential members; works with minimal supervision; perform other duties as requested by management.

Reno, Nevada Area

Reno, Nv

Monitored vital statistics for multiple entities; created and monitored systems for monitoring cash flow, customer counts, and customer service; recovered dissatisfied customers via phone, email, and letters; coordinated with director of operations to create a bonus incentive program for managers; monitored relevant statistics for bonus incentive program; partnered with corporate office to monitor, dispute, and remove customer complaints; completed a payroll audit of current employees; monitored and updated employee files; was responsible for e-verify for 9 business entities; partnered with various state agencies to ensure payroll deductions were handled in a timely and accurate manner; works with minimal supervision.

College Of Business

Answering any questions faculty may have regarding their computers or other pieces of technology; troubleshooting errors and other problems the faculty come across as they use their machines; setting up new computers for new faculty or to replace outdated ones, and ensure all files are migrated successfully; image computers for the labs and other areas of the college to automate the setup of multiple computers; ensure the business lab computers are fully functional and ready for student use; and web site development and maintenance; using the CMS; and HTML and C# programming

College Of Business

Working the help desk in the Business computer labs; ensuring that all four labs look professional; responsible for Working the help desk in the Business computer labs; ensuring that all four labs look professional; responsible for software to keep track of student printing

Reno, Nevada

Entering information into specialized software, Conflict management, Time management.

Specialized program knowledge as well as skills and abilities to manage high energy and skill athlete with ages ranging from 3-16.

Bachelor'S Degree In Management And Information Systems, Specializing In General Business, Business Administration And Management, General; Information Systems;

Business Administration And Management, General

Before UNR