Harley Silva Email & Phone Number

State Of Santa Catarina, Brazil

Campinas, São Paulo, Brazil

After my time at QuintoAndar, i started a new journey at Icaro Tech, a brazilian company with more than 25 years of experience in digital experience and automation, focused on operational efficiency and UX.As a systems analyst, my main duties are:- Mapping of ITIL-based, business processes;- Installation, configuration and implementation of ITSM/ESM systems.

São Paulo, São Paulo, Brazil

Following a very fruitful 6 month period in the team, i was promoted to Senior level.I played a major role on ensuring the delivery of strategic projects, that enabled our operations to be simplified and scalable, as QuintoAndar began to grow fast. I've delivered projects such as:- Data product overhauling and migration to official data pipeline (through.

São Paulo, São Paulo, Brazil

In the beginning of the following year, i was approached by QuintoAndar, the largest housing platform in Latin America, to begin the construction and work on all fronts related to processes reviewing & quality assurance for the IT Ops team.My main deliveries in this period were:- SWOT analysis to facilitate understanding of the current scenario and.

Florianópolis, Santa Catarina, Brazil

For 2020, i proposed to both my leader and IT Infra & Security's team leader a job rotation, as an opportunity to develop myself in processes and operations analysis for IT environments, and because i understood that there were several opportunities for improvement, since they were one of our major stakeholders in Procurement.In IT Infra & Security, i.

Florianópolis, Santa Catarina, Brazil

After my first year working at RD, i was happy to be promoted from assistant to analyst, as i started to control and operate most of the Procurement requests made within the company.From this period, i can highlight the following deliveries:- Daily, weekly and monthly schedules for activities developed by the team, for better alignment of expectations and.

Florianópolis, Santa Catarina, Brazil

Following my finished internship at Polo, i began working at RD Station, a major digital marketing company in Brazil.My duties were mainly related to Procurement activities, but were not limited to that. One of the main reasons for my hiring at the time was because of my background in inventory management, brought from Polo.As an assistant, i've developed.

Florianópolis, Santa Catarina, Brazil

I worked as an intern for Polo, a major research institute in the Mechanical Engineering area.My duties were related to day-to-day administrative activities, such as:- Guiding visitors through the building (reception);- Translating (pt-BR to en-US) and publishing academic researches and news, regarding the institute;- Documents and contracts processing.

Pós-Graduação Lato Sensu - Mba, Project Management

Bacharelado, Administração