Harmandeep Singh Email & Phone Number

Toronto, Ontario, Canada

Sales Management while supervising and motivating a team of sales representatives to achieve and exceed sales targets by developing and implementing sales strategies and action plans to drive revenue growth and market penetration.Building strong Customer Relationship Management by ensuring high levels of customer satisfaction and retention by providing expert advice and solutions to meet customer needs, addressing any issues or concerns promptly.Training and onboarding new sales staff, providing ongoing coaching and support to improve performance and product knowledge. Monthly training sessions to enhance the team’s sales techniques and customer service skills.Market Research and Analysis by staying informed about industry trends, competitor activities, and customer preferences.Setting and communicating sales targets and objectives for the team, ensuring alignment with overall business goals by consistently meeting or exceeded sales targets and KPIs, contributing to the company’s growth and success.Collaborating and coordinating with other departments such as marketing, customer service, and product management to align sales efforts with overall company objectives.Customer Acquisition and Retention by executing strategies for acquiring new customers and expanding the client base.

Toronto, Ontario, Canada

Receiving calls and visitors at the front desk by greeting, welcoming, directing and announcing them appropriately.Answering screening and forwarding incoming phone calls.Sorting post, franking post, receive and dispatch post, ensure the courier dispatch log is completed accurately, book last minute courier request and complete end of day manifest for specific couriers.

Toronto, Ontario, Canada

Contact clients regarding their case and upcoming appointments. Assist with completing case file intake and applications with clients. Conduct intake and assessments of program participants.

India

•Source, screen, shortlist, and conduct initial interviews with candidates using LinkedIn Recruiter, Indeed, and more.• Coordinate interviews and facilitate the selection process.• Maintaining employee records and ensuring compliance are met.• Assist in employee engagement activities and the implementation of HR policies.• Coordinate and schedule interviews between candidates and hiring managers, including international candidates.• Maintain and update the candidate database, track recruitment metrics, and provide regular reports.• Manage employee records and ensure adherence to company policies and labor laws.Client Management: Understanding Client Needs, Job Description Creation, Client Communication.Recruitment and Sourcing: Candidate Sourcing, Resume Screening, Recruitment Marketing.Candidate Management: Interviewing, Skills Management, Reference checks.Administration and Record-Keeping: Database Management, Documentation, and Reporting.Coordination and Scheduling

Chandigarh, India

1. Prepared, reviewed and organized documents such as written statement, rejoinders, factums, andmemorandums in-service law-related cases of government employees2. Conducted client meetings with the lead counsels. Prepare and update briefs and other court documents, correspondence and administrative materials for lead counsel3. Assisted in the investigation of a class-action lawsuit involving investment fraud4. Actively participated in the firm’s annual journal publication and submitted a paper on comparativeanalysis of arbitration laws in India and other countries

Alternate Dispute Resolution, Law-Mediation

core principles of negotiation, mediation and arbitration and apply this knowledge to resolve disputes between individuals, businesses.

Postgraduate Diploma, Human Resources Management/Personnel Administration, General

Activities and Societies: Team Leader in different modules and tasksemployee relations, including how to lead negotiations, manage.

B. A. Llb(Hons.), Law

Secondary Education, Science Stream

Primary Education, 89%

Paralegal, Law