1) Handling Sales of Used Commercial equipment - Lease and rental returned units for Ryder Trucks, Western Canada division(MB, SK, AB and BC)2) Remotely handled Ryder Vancouver Used Truck Centre sales and inventory, through collaboration with operations team3) Helped business owners find the right truck for their unique needs from our unmatched inventory of fleet-maintained pre-owned trucks from Ford, Freightliner, GMC, Hino, International, Isuzu, Kenworth, Mack, Mitsubishi, Peterbilt and others4) Managed to achieve 200+ Truck sales annually with more than 100% quota achievement month on month

1) Business Handled: Annual passenger car sales of $9Mn CAD (Average Monthly volume of 750 units, with ticket size of $10000 CAD)2) Achieved Wholesale and Retail targets and gained Market share month on month while maintaining a CAGR of ~ 10%3) Formulated Forecasting Tool on Excel which predicted monthly target4) Provided support to the Dealerships regarding monthly sales planning, incentives, marketing, manpower resource planning, Dealer annual business plan and seasonal forecasting5) Handled and solved pre/post sales complaints in order to maintain CSI Score, succeeded in reducing post sales complaints by 50% in FY 16-17 ensuring CC/1000 less than 3 (Complaints Count per 1000 vehicles sold)

Project Title: Delivery Cost Optimization• To understand the delivery network and distribution processes involved in FMCG Division• Study and analyze various factors which contribute to the total cost• Suggest recommendations to optimize the delivery cost to 2% of total monthly revenueObjectives:• Analyze the factors contributing to total cost and reasons behind high delivery cost• Benchmarking the delivery practises with ITC’s distributor in other territoriesDeliverables:• List of factors which contribute to the total cost and those with abnormally high values• Recommended a policy to keep the ratio of number of owned vehicles to hired vehicles constant

• Fidessa Latent Zero – Minerva and Sentinal - Provided support to end users regarding any runtime error or issue handling, also ensured that all the servers are up and running round the clock• Microsoft Sharepoint Data Support – Provided support for data management and retrieving across all the servers• Deployment support on WebSphere – Supported Developers/Testers in deploying new releases on servers and reporting results through log files generation • Handled Tickets for issues reported by the client and involved in debugging and fixing bugs by viewing the log files and attempting to reproduce in a controlled environment• Provided key support to users’ queries and resolved their problems with 100% accuracy• Deployed new releases of applications on the servers with 0% error rate• Ensured round the clock availability of all systems, applications, networks & servers to users• Tools/Technology Stack: Java, Microsoft SharePoint, WebSphere, Latent Zero Minerva/Sentinel

• Undergone basic IT skills training, OOPS concepts and RDBMS • Stream training with basic knowledge of Java, Javascript, JDBC, Servlet, CSS and PL/SQL Project :-• Developed Android based Call Filter Application on Eclipse IDETools: Java, Andriod API, Servlet, JSP, Javascript and MySQL• Application automatically disconnected the incoming call of any blocked number, had an option to add/remove any number from blocked list