Harmanpreet Singh
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Harmanpreet Singh Email & Phone Number

Senior Technical Support Consultant at Basware
Location: Chandigarh, Chandigarh, India 4 work roles 2 schools
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Current company
Basware
Role
Senior Technical Support Consultant
Location
Chandigarh, Chandigarh, India
Company size
1663 employees

Who is Harmanpreet Singh? Overview

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Quick answer

Harmanpreet Singh is listed as Senior Technical Support Consultant at Basware, a company with 1663 employees, based in Chandigarh, Chandigarh, India. AeroLeads shows a matched LinkedIn profile for Harmanpreet Singh.

Harmanpreet Singh previously worked as Senior Support Consultant at Basware and Technical Consultant at Basware. Harmanpreet Singh holds Master Of Business Administration - Mba from Punjab Technical University.

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Email format at Basware

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Basware

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Profile bio

About Harmanpreet Singh

Experienced professional with a strong background in SaaS and Cloud environments, specializing in ServiceNow, API integration, SQL, and Cloud Computing. I have a proven track record of working with SaaS customers, guiding them through troubleshooting and configuration challenges, and addressing complex escalations. My responsibilities include responding to network and data transfer breakdowns while ensuring compliance with SLAs.I have creatively designed and supported advanced IT solutions, including the deployment and management of multiple ServiceNow projects, application servers, network equipment, storage architectures and cloud-based infrastructure. Additionally, I am experienced in network monitoring, API integrations, backup/disaster recovery strategies and leveraging cloud services to optimize performance and scalability.Currently, I work as a Senior Technical Support Consultant, where I harness advanced analytics, develop and maintain predictive models and incorporate innovative data sets to enhance customer satisfaction and drive business growth. My role also involves collaborating with cross-functional teams to ensure seamless service delivery and implementing automation to streamline processes.Interested in connecting or learning more about my work? Let’s connect and start a conversation.

Current workplace

Harmanpreet Singh's current company

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Basware
Basware
Senior Technical Support Consultant
Chandigarh, CH, IN
Website
basware.com
Employees
1663
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4 roles

Harmanpreet Singh work experience

A career timeline built from the work history available for this profile.

Senior Technical Support Consultant

Basware

Chandigarh, CH, IN

Senior Support Consultant

Current
Basware

Chandigarh, India

  • Role Accountabilities:
  • Develops a strong understanding of assigned product solutions and technical platforms.
  • Provide high-quality resolutions to customers while meeting defined support standards.
  • Perform product installations / set up of environment to assist with troubleshooting issues.
  • Troubleshoot potential defects and submit to product management with a complete analysis for bug fixing.
  • Provides detailed technical offshore support on assigned products to Basware… Show more Role Accountabilities:
Jan 2020 - Present

Technical Consultant

Basware

Chandigarh, India

  • Role Accountabilities:
  • Identifies repeating issues generating lots of Tickets and proposes corrective actions for them.
  • Contributes to the Ticket review process and gives feedback accordingly.
  • Participates in the Project Handover process. Identifies and reports missing handover deliverables and insufficient quality.
  • Participates in development activities in an SME or reviewer role.
  • Takes full ownership of an escalated Ticket and manages external and internal… Show more Role Accountabilities:
Jan 2020 - Apr 2023

Technical Support Associate

Tech Mahindra

Chandigarh, India

  • Role Accountabilities:
  • Hold meetings/discussions with clients to identify and document requirements, conduct business and technical studies, design, develop, integrate and implement business solutions, and provide advice on service delivery.
  • Responsible for UID creation, modification & deletion in SAP Fieldglass. Maintaining regular interaction with clients regarding the status of UIDs.
  • Work with the development team, AT&T Tier 1, 2, and 3 System Engineers for order fallout… Show more Role Accountabilities:
  • Work with the development team, AT&T Tier 1, 2, and 3 System Engineers for order fallout /network issues and host calls for providing and obtaining status updates.
  • Managing the entire team and aligning resources as per the roster in a 24*7 environment along with internal and external reviews on a monthly and quarterly basis.
Jul 2017 - Dec 2019
Team & coworkers

Colleagues at Basware

Other employees you can reach at basware.com. View company contacts for 1663 employees →

MZ Mariuca Zghibarcea Mariuca Zghibarcea Colleague at BaswareRomania, Romania View → RL Riina Liehu Riina Liehu Colleague at BaswareHelsinki, Uusimaa, Finland, Finland View → JV Joel Von Behr Joel Von Behr Colleague at BaswareVantaa, Uusimaa, Finland, Finland View → AS Abhijit Shukla Abhijit Shukla Colleague at BaswareChandigarh, India, India View → MV Marco Valtanen Marco Valtanen Colleague at BaswareVänersborg, Västra Götaland County, Sweden, Sweden View → PS Pasi Stenberg Pasi Stenberg Colleague at BaswareVihti, Uusimaa, Finland, Finland View → SR Sagar Rajdev Sagar Rajdev Colleague at BaswarePunjab, India, India View → PT Peter Trubinov Peter Trubinov Colleague at BaswareKlaukkala, Uusimaa, Finland, Finland View → MH Matei Hutopila Matei Hutopila Colleague at BaswareIasi Metropolitan Area, Romania View → MS Mike Sutton Mike Sutton Colleague at BaswareLiverpool, England, United Kingdom, United Kingdom View →
2 education records

Harmanpreet Singh education

FAQ

Frequently asked questions about Harmanpreet Singh

Quick answers generated from the profile data available on this page.

What company does Harmanpreet Singh work for?

Harmanpreet Singh works for Basware.

What is Harmanpreet Singh's role at Basware?

Harmanpreet Singh is listed as Senior Technical Support Consultant at Basware.

Where is Harmanpreet Singh based?

Harmanpreet Singh is based in Chandigarh, Chandigarh, India while working with Basware.

What companies has Harmanpreet Singh worked for?

Harmanpreet Singh has worked for Basware and Tech Mahindra.

Who are Harmanpreet Singh's colleagues at Basware?

Harmanpreet Singh's colleagues at Basware include Mariuca Zghibarcea, Riina Liehu, Joel Von Behr, Abhijit Shukla, and Marco Valtanen.

How can I contact Harmanpreet Singh?

You can use AeroLeads to view verified contact signals for Harmanpreet Singh at Basware, including work email, phone, and LinkedIn data when available.

What schools did Harmanpreet Singh attend?

Harmanpreet Singh holds Master Of Business Administration - Mba from Punjab Technical University.

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