Harmony Smith Email and Phone Number

Executive Assistant to:Senior Vice President Medicare Advantage Product General Counsel, Medicare & RetirementVice President Chief Compliance Officer, Medicare & Retirement Senior Vice President Part D & Pharmacy 952-931-4264 | Harmony_Smith@UHC.com9800 Healthcare LaneMinnetonka, MN 55343

Operations team member, adept at multitasking, charged with successful execution of comprehensive installations and repairs for National Key Account; DaVita Dialysis • Responsible for scheduling and process completion of T&M requests. • Liaison to Facility Administrator’s, helping to identify and define project requirements, scope and objectives.• Responsible for scheduling qualified Technicians, Engineer Support Specialists and Materials. • Maintained and monitored project schedules, work hours, budgets and deliverables.• Responsible for development and maintenance of relationships of field technicians, subcontractors and equipment vendors.• Dispatch support for field technicians with on site issues.

Responsible for resolving patient & provider issues. I work across multiple departments to resolve and manage issues for the payor related to provider network, call center, billing & credentialing. Also responsible for identifying and resolving KPI trends, accountable for the growth and increased profitability of existing business, customer satisfaction and the strategic direction of assigned accounts.

Program Coordinator is responsible for coordinating various Amplifon Hearing Health Care programs such as consumer shows and tradeshow's. Serves as the liaison between Amplifon Hearing Health Care and the Marketing department; works with internal marketing to coordinate the creative and resolves billing issues related to marketing initiatives. Also providing administrative support to the Vice President of Amplifon Hearing Health Care

Responsible for launch of premier food truckEstablished efficiency in operations practice Aided in coordinating, facilitated offsite eventsTrained new staff members and prepared and organized inventory

Trained new employees on register operations and established weekly storage/inventory organizationOrganized and set out inventory based on corporate requirements

Trained and mentored new employees for serving and bartending

Responsible for setting weekly server and bartender schedules as well as inventory controlManaged software system used for orders and inventory

Scheduled, managed and coordinated company parties and youth events for up to 200 peopleWrote policies and cost controls handbook utilized by servers, bartenders, and managers

Booked & managed travel arrangements for: UHS, Welsh Co., Cargill, US Bank Provided solutions for budget and travel related problems for air, car, hotel and ground transportation

Performed administrative duties for fast-paced property management firm