Harmony S. Email & Phone Number

In my role as the SoCal Inside Sales Specialist, I bridge communication between cannabis retailers, distributors, and Key Account Managers to ensure seamless operations and account management. I spearhead customer success efforts, ensuring that our partners receive exceptional support throughout the sales process. My responsibilities also involve:-Managing.

Remote

Variety Drugs B2B Customer Support Manager: Successfully advancing in my role as Customer Support Manager at Flower Co, specializing in B2B interactions with Variety Drugs.Team Management: Leading and inspiring a customer support team to provide prompt and effective solutions for B2B clients, ensuring their satisfaction.Client Relations Specialist.

Los Angeles County, California, United States

Invoice Management: Prepare, issue, and manage invoices for key cannabis clients.Payment Processing: Record and process incoming payments; follow up on overdue payments.Account Reconciliation: Perform regular reconciliations; resolve discrepancies.Financial Reporting: Generate reports on account status and collections.Client Communication: Address billing.

Remote

Elevated Sales Support Leadership: Thriving in my role as Sales Support Manager at Humboldt Farms, overseeing and enhancing the efficiency of sales operations.Team Empowerment: Empowering the sales team through effective support strategies, ensuring streamlined processes and optimal performance.Client Relationship Steward: Building and nurturing client.

Strategic Brand Leadership: Driving the brand strategy and market presence as a Regional Brand Manager for Humboldt Farms.Brand Ambassador: Passionately representing and enhancing the Humboldt Farms brand image across the region.Market Analysis Pro: Conducting thorough market analysis to identify trends and opportunities, aligning brand initiatives with.

Strategic Regional Manager: Orchestrating growth and operational efficiency in the cannabis industry across multiple locations.Inspiring Team Leadership: Motivating teams to surpass sales targets and fostering a cohesive, high-performance work environment.Compliance Specialist: Navigating complex cannabis regulations to ensure ethical practices and legal.

Los Angeles, California, United States

Supervise and manage estheticians and other staff members on the floorEnsure that the spa operates smoothly and efficientlyOversee the scheduling of appointments and manage the appointment calendarHandle customer inquiries, complaints, and feedback in a professional mannerTrain new staff members on spa procedures, services, and customer service.

Los Angeles Metropolitan Area

Greeted customers and provided them with information about services offeredScheduled appointments and managed the appointment calendarHandled cash and credit card transactionsAnswered phone calls and responded to customer inquiriesMaintained cleanliness and organization of the front desk areaAssisted in inventory management and restocking of retail.