Directed broadcast music for local affiliate of a nationally syndicated, large market radio broadcast. Coordinated, planned and conducted live interviews to disseminate information, program promotion and community news. Assisted with marketing and on-air production. Provided technical support for a live broadcasts and offsite productions.Key Contributions• Co-hosted live radio entertainment program to 50K+ audience• Directly trained, coached and oversaw on-air and off-air staff on radio operations• Created, edited and oversaw quality-control for commercial programming• Directed staff for promotion marketing and campaigns• Software and hardware setup and maintenance

• Analyze financial and personal data to develop a comprehensive understanding of customer needs, educate customers on various products and services, explaining key features and benefits• Maintain thorough knowledge of products and services to support customer needs• Build long-term relationships with clients• Proficient at opening and processing new demand and time deposit accounts including IRAs, certificates of deposit, and money market accounts• Provides additional services as needed, such as, but not limited to, open and maintain new lines of business• Provides suitable credit, deposit or other banking services counsel and advice to best meet clients' needs

Provide operational leadership and support, delivering success driven results, while achieving organizational retail and compliance goals. Key Contributions• Assist with the development and implementation of the strategic plan for the branch. • Cultivated staff focus towards achieving customer acquisition, retention and cross sales.• Manage the daily activities of the branch, including currency processing, customer service interaction, systems technology and policy compliance.• Identifying and addressing team development needs. Coaching and trained staff with a result of increased productivity and efficiency.• Ensure on-boarding activities (i.e., scheduling, set-up, equipment) for new hires, are smooth and timely. Provide system administration support as needed.

Provided support and clarification of available financial services to best meet clients, personal and business needs. Provided needs assessment to insure proper service levels and to obtain information needed for new account relationships. Compiled banking and personal data, necessary for account creation, according to applicable regulatory requirements. Significant Accomplishments• Provided account services to customers by receiving deposits and loan payments, cashing checks, issuing savings withdrawals, recording night and mail deposits, cashier's checks, traveler's checks, and series e bonds.• Reconciled, organizational and client finances by balancing cash transactions; currency processing, and the reconciliation of documentation for loans transactions.• Cross sold JP Morgan Chase products and services as needed by new and existing clients.