I T Infrastructure Analyst / Pm
CurrentResponsible for the design and development of voice, video, radio frequency, and data communications networksResponsible for the design and development of Unified Communications systemsProvides analysis of voice, video, and integration with data communications networks, including planning, designing, evaluating, selecting, and upgrading operating systems and protocol suitesPlans network layouts and configures systems for user environmentsAnalyzes network typologies and traffic and capacity requirementsSupports the acquisition of hardware and software as well as subcontractor services as neededProvide technical support and troubleshooting to usersPerform network administration dutiesMeet with various customers to determine strategic telephony needsMaintain proper documentation of systems configurations, to include drawings and standard operating proceduresReview reports and logs for problems and identify appropriate solutions to include developing work flow for lower tier support levelsProvide primary and backup support in maintenance of UC hardware and software.