Haroon Abdullah Email & Phone Number

Pakistan

• Order Fulfillment – Process orders and quotes in a timely and accurate manner.
• Relationship Building – Interact and build relationships with customers on a daily basis.
• Customer Service – Provide for Customer operational and reporting needs.
• Sourcing – Process, coordinate and manage to off catalog customer requests.
• Project Management – Conduct account planning and coordination of needs.
• Ensure that timely and impactful reporting is provided to the customer.

Islāmābād, Pakistan

• Map the customer journey and proactively identifying the customer needs.
• Guide the team to effectively resolves issues and handle the escalations.
• Regularly monitoring and evaluating the chats of the associates, accessing them on Klaus to provide feedback regarding the improvements.
• Work closely with the product team regarding the customer feedback and monitoring in lieu transactions with the Compliance department.
• Define and improve policies and processes to improve CX.
• Responding to customer inquiries via email, live chat, and social media.

Islamabad

• Internship/job placement activities and conduction of recruitment drives.
• Guiding students to create their Resumes and Cover Letters, find internship and job opportunities sites to apply in their relevant fields.
• Coordinate with SZABIST Campuses for control documents and disbursement of scholarship funds.
• Maintain external relations of SZABIST.
• Process the memberships of SZABIST with the national and international associations.
• Ensured the appropriate communication level with the different stakeholders (students, faculty, departments)

Islamabad, Islāmābād, Pakistan

• Establish and implement financial procedures in line with organizational requirements.
• Timely recording and reconciliation of project recoveries and income recognition and all the financial transactions in line with organizational and government’s requirements.
• Establish and prepare accurate and timely information for budgets.
• Monitor and analyze the progress reporting of program funds and grants.
• Represent the construction company on all the stakeholders meetings.

Master Of Business Administration (M.B.A.), Finance, General

Bachelor Of Business Administration (Bba), Business Administration And Management, General

Fsc, Pre-Engineering